Office of Student Accounts

Office of Student Accounts and Accounting

1. Informational Holds for QuikPAY Refund Direct Deposit & Payment Plan Participants

As a participant in either the College's payment plan or the QuikPAY refund direct deposit option, you may notice an entry in Web Banner that says:

"Holds on your records will prevent you from obtaining College services. You will need to contact the Office under Originator as indicated below regarding clearance."

*Administrative Holds*
Hold Type	From Date	To Date	Amount	Reason	Originator	Processes Affected
Payment Plan Direct Deposit Enrollment	June 1, 2011 May 11, 2011	Dec 31, 2099 Dec 31, 2099		info only: payment plan info only: direct deposit

These holds are considered informational only; they will not prevent you from receiving College services. They are used solely as an identifier to ensure that your QuikPAY account transactions are processed securely and accurately. If you have any questions regarding these informational holds, please contact our office at (585) 395-2473 or bursar@brockport.edu.

2. Past Due Balance Holds on Student Records

SUNY policy mandates that a hold be applied to any student account wherein a delinquent account balance exists. This hold bars the student from receiving current and future course registration privileges, and prevents the release of transcripts and/or diploma(s). The hold cannot be appealed, and will remain in effect until the outstanding balance (or other requirement) has been fulfilled.

Holds will be assessed to student accounts for a variety of reasons, including but not limited to the following:

a check (both paper or electronic) used for payment is returned by the bank unpaid,
a credit card payment is reversed by the bank,
student owes a balance of $25 or more that has been billed and unpaid by the payment due date, and/or
student eligibility for financial aid awards (loans, grants) is revoked, and financial aid funds have been removed from the student account.

To avoid having a hold placed on an account, students should ensure that their individual account is paid in full by the specified due date (as indicated on the monthly bill generated by the Office of Student Accounts and Accounting).

Page last updated February 18th, 2013.