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Jack Cook

Title: Assistant Professor

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Classes Taught

  • Management Information Systems

Education

  • PhD   1993    Business Administration  
                          Washington State University, Pullman, WA
  • MS      1990   Computer Science 
                          Washington State University, Pullman, WA
  • MA      1986    Mathematics
                           University of South Dakota, Vermillion, SD
  • MBA    1984    Business Administration
                           University of South Dakota, Vermillion, SD
  • BS       1983    Computer Science
                            University of South Dakota, Vermillion, SD

Certifications

  • Master Black Belt in Lean Six Sigma, Rochester Workforce Development Center (January 2005 to present), Trained, coached and mentored 100s of participants, resulting in project savings in the Rochester Area of over $24 million. Developed and delivered entire Black and Green Belt Curriculum as well as over 300 Excel templates to support projects. Also developed online modules to support training as well.
  • Masters Certificate in Project Management, George Washington University, Summer 2009
  • Lean Enterprise Certificate, APICS, June 2008
  • ISM Certified Professional in Supply Management (CPSM), April 2007
  • APICS Certified Supply Chain Professional (CSCP), March 2006
  • ASQ Certified Software Quality Engineer (CSQE), certification number 2493 December 2003.
  • Certified Fellow in Production and Inventory Management (CFPIM), August 2000 (recertified 2002)
  • Initially awarded CPIM certification in October 1998.
  • Successfully passed the following seven APICS certification exams: (1) Basics of Supply Chain Management, (2) Inventory Management,(3) Just-In-Time, (4) Master Planning, (5) Materials and Capacity Requirements Planning, (6) Production Activity Control and (7) Systems and Technologies.
  • Passed CIRM Enterprise Concepts and Fundamentals Exam (Nov. 1999)

Research Interests  
Information Systems

  • Data and Information Quality
  • Electronic Commerce
  • Law, Ethics and IS
  • Telecommunication network design and management
  • Data Warehousing/Mining/Management
  • Management of technology and innovation
  • Heuristic search algorithms

Production/Operations Management

  • Strategic and managerial issues associated with manufacturing and production systems
  • Lean Six Sigma & Total Quality Management (TQM)
  • Mathematical modeling using OR and AI search techniques

Awards and Distinctions:

  • 2004 Finalist for the RIT Richard and Virginia Eisenhart Provost's Award for Excellence in Teaching Award
  • APICS Rochester 2003-2004 Instructor of the Year Award
  • Excellence in Innovative/Creative Teaching Award, Jones School of Business, SUNY-Geneseo (2000)
  • Excellence in Innovative/Creative Teaching Award, Jones School of Business, SUNY-Geneseo (1998)
  • Outstanding Graduate Student Teaching Award, Washington State University (1990/1991)
  • Outstanding Graduate Student Teaching Award, Washington State University (1991/1992)

Publications  
Journal Articles:   
   Refereed Journals

  • "Managing Data Quality in Outbound Transportation Systems: A Systematic Approach," Jack S. Cook, M.P. Neely and M.F. Ziolkowski, International Journal of Business Intelligence Research, 3(1), pp. 30-54 (2012).
  • "Fifteen Years of Data and Information Quality Literature: Developing a Research Agenda for Accounting," M. Pamela Neely and Jack Cook, Journal of Information Systems, 25(1), pp. 79-108 (2011).
  • "A Multi-Phase Framework for Supply Chain Integration," Abhinav Ahmera and Jack Cook, Advanced Management Journal, 74(1), pp. 15-23, (Winter 2009).
  • "The Impact of Cultural Diversity on Web Site Design," Jack Cook and Myke Finlayson, Advanced Management Journal, 70(3), pp. 15-23, (Summer 2005).
  • "Ethics of Data Mining," Jack Cook, Encyclopedia of Data Warehousing and Mining, Idea Group, Hershey, PA, April 2005.
  • "Lean Object-Oriented Software Development," Jack S. Cook and Victoria Semouchtchak, Advanced Management Journal, 69(2), pp. 12-20, 46. (Spring 2004).
  • "The Impact of Internet Commerce and Trade Exchanges on Business Productivity," John T. Simon and Jack S. Cook, Journal of Global Competitiveness, 2002, 10(2), pp. 227-237.
  • "Protecting Privacy in Today's Knowledge Based Society," Jack Cook, Kristin Kinsella, David Pang, and Jennifer Reginelli, Journal of Global Competitiveness, 2002, 10(2), pp. 251-259.
  • "Why Design an Accessible Web Site?" Jack S. Cook and Laura L. Cook, Information Management, July/December 2001, 14(3/4), pp. 4-5.
  • "From Raw Materials to Customers: Supply Chain Management in the Service Industry," Jack S. Cook, Kathy E. DeBree and Amie P. Feroleto, Advanced Management Journal, 66(4), pp. 14-21 (Autumn 2001).
  • "How Technology Enhances the Quality of Student-Centered Learning," Jack S. Cook and Laura L. Cook, Quality Progress, pp. 59-63 (July 1998).
  • "An Efficient Heuristic for Robot Acquisition and Cell Formation," Bernard T. Han and Jack S. Cook, Annals of Operations Research, 77, pp. 229-252 (1998).
  • "Improving the Quality of Family Life," Laura L. Cook and Jack S. Cook, Quality Progress, pp. 47-50 (October 1997).
  • "Efficient Heuristics for Robot Acquisition Planning for a CIM System," Jack S. Cook and Bernard T. Han, OR Spectrum, 17, pp. 99-111 (1995).
  • "Optimal Robot Selection and Work Station Assignment for a CIM System," Jack S. Cook and Bernard T. Han, IEEE Transactions on Robotics and Automation, 10(2), pp. 210-219 (1994).
  • "Achieving Competitive Advantages of Advanced Manufacturing Technology," Jack S. Cook and Laura L. Cook, International Journal of Benchmarking for Quality Management & Technology, 1(2), pp. 42-63 (1994).
  • "Multiple-Type, Two-Dimensional Bin Packing Problems: Applications and Algorithms," Bernard T. Han, George Diehr and Jack S. Cook, Annals of Operations Research, 50, pp. 239-261 (1994).
  • "Multiple-Choice Knapsack Problem With Two-Constraints," Jack S. Cook and Bernard T. Han, Mathematics Today, vol. XII-A, pp. 89-114 (1994).

Other Publications:
Refereed Book Chapters

  • "Compliance with Data Management Laws," Jack S. Cook and Laura L. Cook, Social, Ethical, and Policy Implications of Information Systems, L. Brennan and V. Johnson (editors), Chapter 15, pp. 251-272 (2004).
  • "Promoting Organizational Knowledge Sharing," Jack S. Cook and Laura L. Cook, Innovations of Knowledge Management, Bonnie Montano (editor), Chapter 14, pp. 300-321. (2004).
  • "The Ethics of Web Design: Ensuring Access for Everyone," Jack S. Cook and Laura L. Cook, Information Security and Ethics: Social and Organizational Issues, Quigley (editor), Chapter 4, pp. 73-101. (2004).
  • "Social, Ethical, and Legal Issues of Data Mining," Jack S. Cook and Laura L. Cook, Data Mining: Opportunities and Challenges, John Wang (editor), Chapter 18, pp. 395-420 (2003).

Refereed Proceedings -- Articles

  • Neely, M.P., and Cook, J.S., Assessing Data and Information Quality Research Methods, DSI Conference, 2011, Boston, MA
  • Cook, Jack S. and Neely, M.P. Technology and Behavioral Based Incentives to Encourage Knowledge Documentation, DSI Conference, 2011, Boston, MA
  • Neely, M.P, and Cook, Jack S., A Framework for Classification of the Data and Information Quality Literature and Preliminary Results (1996-2007) in Proceedings of the Fifteenth Americas Conference on Information Systems. 2008. Toronto, Canada.
  • "A Multi-Phase Framework for Supply Chain Integration," Jack Cook and Abhinav Ajmera, Society for Advancement of Management Proceedings, pp. 1256-1270, SAM International Management Conference, Arlington, VA (2008).
  • "Comprehensive Business Continuity and Disaster Recovery Planning," Jack Cook and David J. Emerson, Society for Advancement of Management Proceedings, pp. 1271-1282, SAM International Management Conference, Arlington, VA (2008).
  • "Assessing Web Designers' Perception of Web Accessibility," Jack Cook and Laura Cook, Managing Worldwide Operations & Communications with Information Technology, pp. 561-563 (May 2007).
  • "ERP Systems and the Construction Industry," Ankur Pandhe, Rupa Patel, and Jack Cook, Proceeding of the Society for Advancement of Management International Business Conference, Orlando, FL, pp. 750-780 (April 2006).
  • "M-Commerce in the United States: Central Role of Providers in its Development," Joseph Menzel, Jack Cook, and Goran Vujovic, Proceeding of the Society for Advancement of Management International Business Conference, Orlando, FL, pp. 738-750 (April 2006).
  • "RFIDS Revolutionize Inventory Management Across the Supply Chain," Jack S. Cook and Laura Cook, 2005 APICS International Conference Proceedings, Kansas City, Mo. F-03, pp. 1-4 (Sept. 2005).
  • "Patterns of Successful CRM: More about Solutions than Software," with Chris Herbert, Society for Advancement of Management Proceedings, pp. 1296-1305, SAM International Management Conference, Las Vegas, NV (April 2005).
  • "Encouraging Knowledge Documentation through Technology and Behavior-Based Incentives," Jack Cook, Jeffrey Burger and Chad Tucker, Society for Advancement of Management Proceedings, pp. 1270-1283, SAM International Management Conference, Las Vegas, NV (April 2005).
  • "Value Stream Mapping of Information System Activities," Dianna Moore-Lawson, Jack Cook and Steve Bubel, Proceeding of the Society for Advancement of Management International Business Conference, Baltimore, MD (March 2004).
  • "Personality, Productivity, and Instant Messaging," Laura Cook and Jack Cook, Proceedings of the Decision Sciences Institute 2003 Annual Meeting, Washington, DC, pp. 1-6 (November 2003).
  • "Interactive Exercises in Synchronous Flow and Constraint Management," Jack S. Cook and Laura L. Cook, 2003 APICS International Conference Proceedings, Las Vegas, NV, A-04, pp. 1-4 (Oct. 2003).
  • "How Accessible are the 50 Most Visited Web Sites?" Jack Cook, Wasner Martinez, David Messina and Melissa Piggott, Proceedings of the 2003 Information Resources Management Association International Conference, Philadelphia, PA, pp. 75-78 (May 2003).
  • "An Organizational Approach to Knowledge Sharing," Jack Cook, Christopher Hunt, Jeff McCullor and Amber Szymanski, Proceedings of the 2003 Information Resources Management Association International Conference, Philadelphia, PA, pp. 79-81 (May 2003).
  • "Consumer Willingness to Adopt Pervasive Computing Applications: A Comparison of the Deaf and Non-Hearing Impaired Community," Michael Pedaci, Eric Barner and Jack Cook, Proceeding of the Society for Advancement of Management International Business Conference, Orlando, FL, pp. 950-963 (April 2003).
  • "Pursuing Lean Object-Oriented Software Development," Jack Cook and Victoria Semouchtchak, Proceeding of the Society for Advancement of Management International Business Conference, Orlando, FL, pp. 937-949 (April 2003).
  • "The Impact of Web Design on e-Branding," Jack Cook, Honghua Chen, and Suryanand Chintalapudi, Proceedings of the Decision Sciences Institute 2003 Annual Meeting, Washington, DC, pp. 1-6 (November 2003).
  • "B2B Trade Exchanges: A Study from a Seller's Perspective," Jack S. Cook and Laura Cook, 2002 Proceedings of the 33rd Annual Meeting of the Decision Sciences Institute, San Diego, CA, pp. 291-296 (November 2002).
  • "Creating Competitive Advantage in Large Organizations Using Knowledge Management," Michelle Schaefer, Jack S. Cook, and Joshua Barrett, 2002 Proceedings of the 33rd Annual Meeting of the Decision Sciences Institute, San Diego, CA, pp. 1113-1118 (November 2002).
  • "Ethical Data Mining," Jack S. Cook and Laura Cook, 2002 Proceedings of the 33rd Annual Meeting of the Decision Sciences Institute, San Diego, CA, pp. 725-729 (November 2002).
  • "Critical Success Factors for the Development of Trade Exchanges," Jack S. Cook, APICS E&R Foundation Academic Program Proceedings, Nashville, TN, pp. 18-25 (October 2002).
  • "How to Successfully Create and Sustain a Vibrant APICS Student Chapter," Jack S. Cook, 2002 APICS Volunteer Leadership Workshop Proceedings, Nashville, TN (October 2002).
  • "Professionally Managing Personal Chaos," Jack S. Cook and Laura L. Cook, Proceedings of the Seminar 1 Conference, Marlboro, MA, pp. 9B:1-4 (May 2002).
  • "Privacy Policies: Are They Meeting Users' Needs?," Jack S. Cook, Robyn Smith, and Katherine Edmonds, Proceeding of the Society for Advancement of Management International Business Conference, McLean, VA, pp. 12-20 (April 2002).
  • "Web Accessibility: How Does Your State Eye Up?," Douglas Golub, Jamie Phillips, Laura Cook, and Jack S. Cook, Proceeding of the Society for Advancement of Management International Business Conference, McLean, VA, pp. 63-73 (April 2002).
  • "Consumer Privacy: What Information Do Web Sites Collect?," Jack S. Cook, Jamie Steinwachs, and Linda Chen, Proceeding of the Society for Advancement of Management International Business Conference, McLean, VA, pp. 103-114 (April 2002).
  • "An Empirical Study of Web Surfers' Privacy Concerns," Jack Cook, Rachel Curtin and Jessica Maciuska, Proceedings of the 2002 International Conference on Industry, Engineering, and Management Systems, Cocoa Beach, FL, pp. A18-A24 (March 2002).
  • "Trade Exchanges: Creating Competitive Advantages," John Simon and Jack Cook, Proceedings of the 2002 International Conference on Industry, Engineering, and Management Systems, Cocoa Beach, FL, pp. A46-A51 (March 2002).
  • "Software Piracy in China," Ben Chan, Patrick Barber and Jack Cook, Proceedings of the 2002 International Conference on Industry, Engineering, and Management Systems, Cocoa Beach, FL, pp. C34-C41 (March 2002).
  • "Supply Chain Management in Services," John Simon and Jack S. Cook, Proceeding of the APICS 44th International Conference, San Antonio, TX, J-12, pp. 1-5 (Oct. 2001).
  • "Professionally Managing Personal Chaos," Laura L. Cook and Jack S. Cook, Proceeding of the APICS 44th International Conference, San Antonio, TX, B-08, pp. 1-3 (Oct. 2001).
  • "Closing the Disability Divide: Making Web Sites Accessible," Jack S. Cook, Laura L. Cook, and Veronica Sapio, Proceeding of the 2001 Information Resources Management Association International Conference, Toronto, Ontario, Canada (May 2001), pp. 779-781.
  • "Business-to-Business (B2B) Trade Exchanges," Michelle Abraham, Jack S. Cook and Joey Rossi, Proceeding of the Society for Advancement of Management International Management Conference, Las Vegas, NV (March 2001).
  • "Big Brother or Better Business: The Why, What, and How of Workplace Monitoring," Jack S. Cook and Laura L. Cook, Proceeding of the Joint Meeting of the 28th International Conference on Computers and Industrial Engineering (ICC&IE) and the International Conference on Industry, Engineering, and Management Systems (IEMS), Cocoa Beach, FL (March 2001).
  • "Eliminating Emerging Barriers to Web Accessibility," Laura L. Cook and Jack S. Cook, Proceeding of the Joint Meeting of the 28th International Conference on Computers and Industrial Engineering (ICC&IE) and the International Conference on Industry, Engineering, and Management Systems (IEMS), Cocoa Beach, FL (March 2001).
  • "Effective Workplace Monitoring: Balancing Employer Interest and Employee Privacy," Thomas Straub, Grace Pecorino, Catherine Schantz, and Jack Cook, Proceeding of the Fourth Annual Conference of the Southern Association for Information Systems (SAIS), Savannah, GA, pp. 92-98 (March 2001).
  • "Electronic Monitoring in the Workplace," Shaun English, Brian Wagner, and Jack Cook, Proceeding of the Fourth Annual Conference of the Southern Association for Information Systems (SAIS), Savannah, GA, pp. 99-105 (March 2001).
  • "Workplace Privacy: What Are You Looking At?," Jared Kopp, Jen Pokorski, and Jack S. Cook, Proceeding of the Fourth Annual Conference of the Southern Association for Information Systems (SAIS), Savannah, GA, pp. 106-111 (March 2001).
  • "Managing Personal Chaos," Jack S. Cook and Laura L. Cook, Proceeding of the APICS 43rd International Conference, Orlando, FL, pp. 234-237 (Oct. 2000).
  • "Reengineering: Competitive Weapon or Destructive Tool?," Jack S. Cook, Proceeding of the SAM (Society for Advancement of Management) International Management Conference, St. Augustine, FL, pp. 780-791 (March 2000).
  • "From Raw Materials to Customers: Supply Chain Management in the Service Industry," Jack S. Cook, Kathy E. DeBree and Amie P. Feroleto, Proceeding of the SAM (Society for Advancement of Management) International Management Conference, St. Augustine, FL, pp. 792-802 (March 2000).
  • "Business Law in the Music School Setting," Alfred Sciarrino and Jack S. Cook, Proceeding of the 2000 Northeast Decisions Sciences Institute Conference, Atlantic City, NJ (March 2000).
  • "Professionally Managing Personal Change," Jack S. Cook and Laura L. Cook, Proceeding of the APICS 42nd International Conference, pp. 291-294 (Oct. 1999).
  • "Managing Your Personal Life in a Professional Manner," Jack S. Cook and Laura L. Cook, Proceeding of the APICS 41st International Conference, pp. 515-518 (Nov. 1998).
  • "Legal Issues in Cyberspace," Alfred J. Sciarrino and Jack S. Cook, Proceedings of WebNet97 World Conference of the WWW, Internet, and Intranet, Association for the Advancement of Computing in Education, Toronto, Ontario, Canada, pp. 490-495 (Nov. 1997).
  • "Crafting Strategy from a Total Quality Management Perspective," Jack S. Cook, Proceedings of the 27th Annual Meeting of the Decision Sciences Institute, pp. 1694-1696 (Nov. 1996).
  • "Generalized Concentration Equipment Location Problem," Jack S. Cook, Proceedings of the First Americas Conference on Information Systems, pp. 523-525 (Aug. 1995).
  • "Total Quality Management's Role in the Manufacturing Strategic Planning Process," Jack S. Cook and Laura L. Cook, Proceedings of the 25th Annual Meeting of the Decision Sciences Institute, pp. 2094-2096 (Nov. 1994).
  • "Efficient Solution Algorithms for a Multi-Type Two-Dimensional Bin Packing Problem," Bernard T. Han and Jack S. Cook, Proceedings of the 23rd Annual Meeting of the Decision Sciences Institute (Nov. 1992).

Refereed Proceedings – Abstract

  • "Critical Success Factors for the Development of B2B Public and Private Trade Exchanges," Jack Cook, 2002 SAP Innovation Congress Proceedings, p. 30 (February 2002).
  • Web Accessibility: Eliminating Barriers in Cyberspace, Laura L. Cook, Veronica Sapio, and Jack S. Cook, Proceedings of the Decision Sciences Institute 2000 Annual Meeting, Orlando, FL, November 2000.
  • ERP: Is Your Organization Ready?, Jack S. Cook, Heather Agricola, and Laura L. Cook, Proceedings of the Decision Sciences Institute 2000 Annual Meeting, Orlando, FL, November 2000.

        Non-Refereed Proceedings

  • "How to Manage and Encourage Undergraduate Student Participation in the Fogarty International Student Paper Competition," Jack S. Cook, APICS E&R Foundation Academic Program Proceedings, pp. 1-8 (October 2001).
  • "Legal and Ethical Considerations in the Use of Information Technology," Jack S. Cook and Alfred J. Sciarrino, Proceedings of the Seventh Annual SUNY FACT Conference on Instructional Technologies, pp. 23-25 (May 1998).
  • "The Future of the Internet," Jack S. Cook, Proceedings of the Second Annual Flower City Business Conference: Progressive Solutions for the 21st Century, pp. 55-85 (April 1998).

       Test Banks

  • Authored the test bank for the textbook Management Information Systems: Solving Business Problems with Information Technology, 2nd Edition by Gerald V. Post and David L. Anderson, Irwin, McGraw-Hill, 2000, ISBN 0-07-229760-3.

Contact Information:
e-mail: jcook@brockport.edu
office phone: (585) 395-5528
office location: 111E

 

Last Updated 2/7/14

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