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Frequently Asked Questions
What kinds of concerns are brought to the Center?
The counseling staff deal with a wide range of personal concerns.
Students frequently come to the Center in search of a better understanding
of themselves, their values, attitudes and feelings. Others are concerned
with relationship concerns with peers, family, roommates, or romantic
partners, depression, eating disorders, sexual abuse, issues of sexual
orientation, or suicidal thoughts. Some use the Center to help them clarify,
change, or become more comfortable with aspects of themselves. For others,
academic achievement, career exploration, or decision-making are the issues.
What is counseling?
Counseling is a relationship with a person who is professionally
trained to help discuss concerns in a way that clarifies one's thoughts
and feelings. This helping relationship leads to increased self-understanding
and more effective behavior. While most counseling at the Center is conducted
on an individual basis, couples counseling and group counseling are also
offered. Which type of counseling will best meet your needs is mutually
determined by you and your counselor.
What happens in the first interview?
The purpose of the first meeting with a counselor at the Center, the intake
interview, is to determine, through discussion, the nature of your concerns
and to mutually agree upon a plan of action. Not every concern is best
helped by the Center. When other kinds of help are called for, the Center
assists students in arranging for those services, whether on or off campus.
How confidential
are these services?
Services are confidential. Information about you will not be released
to anyone without your written permission. The only exceptions to this
rule are situations involving immediate danger to self or others, cases
involving suspected child abuse and legal subpoenas by the court. We also
may consult with other counselors in the Center about your case to get
another opinion on how we may best help you.
Who are the counselors?
Counselors in the Center have advanced training in such fields
as counselor education, social work, art therapy, substance abuse, marriage, and family.
While each staff member has particular areas of interest and expertise,
all are experienced professional counselors who are prepared to help you
in dealing with a wide range of concerns.
How are appointments made?
Appointments can be made by calling 585-395-2207 or by coming to the Center
in person. The Center, located in Hazen Hall (next to the Health Center),
is open Monday through Friday from 8 am to 5 pm. While faculty and staff
members occasionally recommend the Center to students, no referral is
necessary. The services of the Center are available to all Brockport students
without charge. In crises an individual may be seen by the on-call counselor
for that day.
What kinds of groups and workshops are
offered by the Center?
The center routinely offers various groups and workshops
designed to further meet the diverse needs of our students.
Students who would like a particular group or workshop offered are encouraged
to call the Counseling Center and make their interest known to us.
What other special services are provided
by the Center?
Consultation and training: counselors in the center are available for
consulting with students, faculty, and staff. These consultations may
focus on such areas as crisis management, problems in group dynamics and
interpersonal communications, or other issues affecting the campus environment.
The counseling staff is also available to provide training in a variety
of areas to students, faculty and staff.
