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Financial Aid Office

Division of Enrollment Management & Student Affairs

Current Aid Processing Status:

Due to the large volume of incoming applications and documents, we are experiencing a longer than normal processing time.

  • We are now past our published deadline of May 1st for the receipt of all documents and forms for the 2014-15 academic year.
  • All documents received by September 9th, 2014 have been entered into the Banner system. We are unable to answer questions regarding documents received after that date.
  • Financial aid packages for 2014-15 where all documents were received prior to our deadline of May 1st have been processed. We are now processing files that recently became complete. Files are processed in the order that they became complete.
  • 2014-15 files that became complete after July 31, 2014 are not able to be processed by the bill due date. Alternate arrangements should be made for payment of the bill and for the purchase of textbooks.
  • Rather than wait in the telephone queue or reception line, please continue to check Web Banner for your individual status or our web page for further general updates.


School Codes

Federal Code (FAFSA):

New York State TAP Code:

pic of fao staff


Academic Year
Summer Session
Office Hours
8 am - 5 pm

Mon - Thurs 8 am - 4 pm
Friday 8 am - 12 pm

Telephone Hours
10 am - 5 pm

Mon - Thurs 9 am - 4 pm
Friday 9 am - 12 pm

Scheduled Appointments
9 am - 11 am
9 am - 11 am
Walk-in Appointments
12:30 pm - 4:30 pm

Mon - Thurs 12:30 pm - 3:30 pm


The College at Brockport
Rakov Center for Student Services
Financial Aid Office
350 New Campus Drive
Brockport, NY 14420-2937
Phone: (585) 395-2501
Fax: (585) 395-5445
(Include full name and Banner ID)



Note: Please be aware that hold times for incoming calls is significantly increased as limited resources are available while we attempt to continue to process financial aid applications.