150 Consumer Information Policy
Registration means the approval of a curriculum in the SUNY College at
Brockport for general purposes or for the purposes of the acceptance toward
a credential issued by the New York State Education Department or the
Program means the course of study approved and registered by the State
Education Department necessary to qualify for a certificate or degree.
150.02 Policy Requirements
The Official Compilation of Codes, Rules and Regulations of the State
of New York, Title 8, Part 52 requires that every curriculum or program
leading to the award of a degree be duly approved and registered with
the State Education Department. New programs must be registered and major
changes in existing programs must be approved by the State Education Department
before being advertised or offered. Further, New York State General Business
Law, Sections 349 and 350, and the Code of Federal
Regulations provide for colleges and universities to observe a number
of general principles relating to fair practice, consumer protection and
"truth" in advertising.
Within the general purpose of providing higher education, the College
will define its educational objectives in ways that clearly communicate
the College's purposes and that lend themselves to meaningful evaluation.
The College must provide complete and accurate information on all pertinent
aspects of institutional policies, programs, practices and procedures
It shall be the policy of the College to fully and accurately inform
its publics and constituents of its educational programs and services
offered to students in all College publications and official statements
by employees. Specifically with regard to:
- Official publications:
- Careful attention will be given to the completeness and accuracy
of the information provided in or supplied to publications concerning
the College. These include catalogs, student handbooks, program
brochures (institutional, divisional, departmental, etc.), recruiting
materials, multi-area reference works and "college guides."
- Special care will be taken to avoid misleading statements in official
College publications, whether by omission of important details,
misleading statements or failure to note restrictions. Cautionary
statements will be included where appropriate and/or necessary.
- Official College publications will not be printed until reviewed
by the Office of College Relations and Development to ensure that
the material is accurate, complete and up-to-date and that the language
can be readily understood. Such publications will bear the statement:
"This is an official publication of the SUNY College at Brockport."
- Official statements:
- Special care will be given by all faculty and staff to avoid
incorrect or misleading oral statements when communicating to prospective
students and students about programs, services and requirements.
When acting in the discharge of their duties and within the scope
of their employment, faculty and staff will seek fully and accurately
to describe and interpret program requirements, policies and procedures.
Written or published statements will take precedence over oral statements.
- Admissions and recruitment:
- Admissions and recruiting staff will be provided with accurate,
complete and up-to-date information about approved and registered
programs, and services available to students and prospective students.
- Recruiting materials and oral presentations will provide an accurate
and balanced picture of the College, its services and its approved
and registered programs.
- Admissions requirements and procedures will be clearly stated
in appropriate publications and public presentations.
- Financial assistance:
- Information on financial assistance shall be made available to
students and prospective students for the various forms of aid available.
The information printed for each program of financial assistance
shall include: application procedures, including a description of
forms and their preparation, method of selection of recipients and
allocation of awards, application and award schedule and the rights
and responsibilities of recipients.
- Costs of attending the College for each of the cost categories
listed below shall be provided. Where summary information is given,
the appropriate institutional office where detailed information
can be obtained will be identified.
- Tuition and fees: Information shall be provided on all assessments
against students for direct and general purposes. A brief description
of the purpose of any mandatory fee shall be included if the
purpose of such fee is not apparent from its name. Course fees
and lab fees shall be clearly identified. Conditions under which
non-mandatory fees need not be paid shall be clearly stated.
- The terms and procedures for refunding tuition, housing, board,
and other fees shall be explained and published, as well as
the schedule for application for such.
- Books and supplies: Estimated cost of textbooks, books, manuals,
consumable supplies and equipment that a student should possess
as a necessary corollary of instruction shall be provided.
- Room and board: Costs of housing and food services shall be
provided. Estimated costs of similar accommodations available
in the community shall be provided. These figures shall be consistent
with estimated student budgets prepared by the Office of Financial
Aid. Further, estimated cost of personal expenses applicable
to students devoting primary efforts to the pursuit of educational
objectives shall be provided.
- Instructional program and requirements:
- The College will accurately inform students about the full range
of approved and registered programs available to students and about
all requirements for academic progress and program completion.
- Descriptive materials and presentations relating to academic or
instructional programs will note special requirements and opportunities
to waive certain requirements.
- Students will be given advance notice of any changes in requirements
or programs, and changes will not be made in a way that unduly impede
the academic progress of students already enrolled and matriculated.
- The instructional programs of the College shall be accurately
described in all publications and official statements.
- All publications and statements relating to programs leading
to a degree or certificate shall accurately describe the program
and its requirements as approved by and registered with the
New York State Education Department. The term "degree program"
or "program" shall only be used with relationship
to courses of study currently maintained on the Inventory of
Registered Degree and Certificate Programs maintained by the
State Education Department. The description of the program shall
be consistent with the approved and registered degree or certificate
program document as filed.
- When an approved and registered degree or certificate program
contains a grouping of courses which might be interpreted as
a concentration, emphasis, track, etc., all publications and
official statements related to these must fully inform students
and prospective students that such groupings (or their title)
do not constitute the degree program title and that the grouping
and/or its title will not appear in the degree transcript. (e.g.,
a student taking a BA in Physical Education with a concentration
in Sports Management must be made fully aware that the degree
awarded is a BA in Physical Education -- NOT a BA in Sports
- All publications and official statements describing groupings
of courses that are not part of an approved and registered degree
or certificate program shall specify the extent to which they
may apply as electives within a total degree requirement. They
shall further state that they are not a degree or certificate
program (i.e., Concentration for Children with Special Needs"
or "Bilingual-Multicultural Concentration".)
- Students shall only be accepted and matriculated into approved
and registered programs.
- Minor changes in instructional programs approved and registered
with the State Education Department will not be implemented
until approved by the appropriate Faculty Senate committee(s),
administrative Council, Vice President for Academic Affairs
- Record keeping and reporting.
- Formal statements explaining College policies and procedures
with respect to student records and accounts (transcripts, grades,
graduation checking, etc.), the maintenance of their privacy and
their availability to students will be accurately published and
- Efficient procedures will be maintained in handling records and
in reporting grades to students, as well as in providing reasonable
access to the same.
- Timely procedures will be maintained to allow students to be fully
aware of their progress toward degree and completion of degree requirements.
150.03 Referral Sources
Questions related to admissions, publication procedures and approvals
should be directed to the Office of the Vice President for College Relations
and Development. Questions related to instructional program and requirements
should be directed to the Office of the Vice President for Academic Affairs.
Questions related to student academic support programs and services should
be directed to the Center for Student Services.
Questions related to financial assistance, housing, student records and
reporting, etc. should be directed to the Office of the Vice President
for Student Affairs.
- SUNY, Memorandum to Presidents, 1978, #3.
- Public Law 94-248, 20 CFR 1008b-1.
- New York State Education Law, Section 607.
- New York State Business Law, Sections 349 and 350.
- New York Codes, Rules and Regulations, Title 8, Parts 52 and 53
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