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Chapter 142

Communication Guidelines

The following guidelines are provided to all employees to assure compliance with the College's Communication Policy for implementing its six principles of good communication.

  1. Supervisors and employees shall actively share and seek information and request clarification when necessary.

  2. Supervisors and employees shall attempt to anticipate events and situations that require advance communication.

  3. Supervisors shall use appropriate channels to inform employees about policies, procedures, objectives, performance levels, personnel practices, programs and decisions.

  4. Employees shall inform supervisors concerning changes, problems and ways in which policies, procedures, objectives and decisions are received and implemented.

  5. The President and his/her staff shall be visible and accessible by holding open forums, attending Faculty Senate and appropriate departmental meetings, and by informally visiting units on a routine basis.

  6. Supervisors and employees shall be responsible for attending and actively participating in departmental and informational meetings and open forums.

  7. Constructive criticism and praise for job performance shall be routinely given to employees in a spirit of helpfulness.

  8. Performance criteria shall be clearly defined and applied fairly through annual employee performance evaluations.

  9. Employees shall be consulted in the evaluation of their supervisors and shall be asked to provide feedback on a regular basis.

  10. Supervisors and employees shall be provided adequate training and coaching to perform their tasks, including how to use appropriate communication channels and how to implement these communication procedures.

  11. Decisions shall be made as close to the level of operations as is possible and those most likely to be affected shall be consulted prior to action whenever practical.

  12. Decisions and their rationales shall be explained except when information is withheld because of confidentiality or other legalities.

  13. All employees shall be provided assurances that encourage them to speak openly to identify and solve problems.

  14. Principles of academic freedom, the First Amendment rights of free speech, and the worth of each individual shall be respected.