Institute for Leadership Development

_____________________________________________________________

Institute for Leadership Development in Public Safety

and Criminal Justice

Providing Critical Leadership Training

for public/private sector organizations.

Richard C. Lumb, Ph.D., Director

The demand for leadership in all types of organizations has never been more important. The principles of leadership are timeless and they apply to businesses, non-profit organizations, government agencies, public safety, school administrations, and the military alike. Leaders of character make an immediate and direct impact on productivity, morale, safety, and conduct in any organization.

The State University of New York College at Brockport’s Institute for Leadership Development provides organizations with leadership and other types of professional training and development utilizing experts in various fields. The Institute provides training and development in a variety of topics and focuses on performance, effectiveness, and accomplishment of the organization's mission.

Leadership, at its very core, is the basis on which public safety and other public/private agencies meet the extreme challenges and demands for service. A recent survey by the Federal Bureau of Investigation of graduates from its National Academy found that of the 736 respondents, 87 percent ranked the need for leadership training as a high or extremely high priority. The demand for leadership training spans all agencies, regardless of their purpose or organizational structure. A deficiency of these skills is generally indicative of ensuing problems.

Purpose

The purpose of the Institute is to provide public safety, health, and other community agencies with leadership expertise. We offer the following services:

1. Workshops on leadership, emotional intelligence, ethical decision-making, organizational change strategies, coaching, policy development, communications, motivation, planning, and problem-solving and analysis.

2. Assist individual public safety and public service agencies with leadership development programs.

3. Conduct agency training needs assessment and provide relevant training.

4. Offer leadership training with a focus on rank and responsibility fulfilling the needs of specific groups within an organizational structure (e.g., first-line supervisors, mid-level and executive administrative staff).

5. Conduct research to assist agencies with a variety of program and project development.

Leadership Training Models

Our leadership training consists of five modules, each of which address both individual and organizational needs in the 21st Century.

Module I. The Leader and Organizational Influences

Module II. The Leader and Emotional Intelligence

Module III. The Leader and Organizational Change

Module IV. The Leader and Coaching

Module V. The Leader and Problem-Solving

We emphasize the importance of the (1) organization, (2) the employee and (3) the client. We introduce participants to a unique experience, one that will provide them with “hands-on” tools they can apply immediately. Using a combination of presentation, illustration and participant involvement we seek to engage in the examination of best practices and what works in successful instances. We continue to follow-up with participating agency members by remaining available to questions or requests for assistance. This is generally accomplished via telephone and/or e-mail.

Emotional Intelligence (EI)

(Lead Instructor Dr. Ronald Breazeale)

A highlight of our program is the emotional intelligence component. Emotional intelligence is not IQ or technical expertise, it represents that aspect of how you interact with others, your personal strengths and abilities, how you adapt to changing situations, read the environment and act on those observations, treat others, etc.

An article in Air & Space Power Journal (2002) titled, Emotional Intelligence: implications for all United States Air Force Leaders, by Lt. Col. Sharon Latour, emphasized the following:

Studies have shown that highly productive team leaders have high EI.
Almost all highly effective leaders have EI – lesser leaders do not…
As leaders intuitively appreciate, the better they know/understand and manage themselves and the better they know/understand and manage others, the more likely they are to get the results they want. That is EI’s value to military leaders.
Star performers in senior leadership position, nearly 90% of the difference in their profiles was attributable to EI factors rather than cognitive abilities.
These same skills are at the heart of leadership generally and Air Force leadership specifically. These are not management skills -- they are fundamental to the capacity to lead airmen.

Five Realms and Fifteen Sub-Categories of Emotional Intelligence:

1. Intra-Personal

a. Self-Awareness

b. Assertiveness

c. Independence

d. Self-Regard

e. Self-Actualization

2. Inter-Personal

a. Empathy

b. Social Responsibility

c. Interpersonal Relations

3. Adaptability

a. Reality Testing

b. Flexibility

c. Problem-Solving

4. Stress Management

a. Stress Tolerance

b. Impulse Control

5. General Mood

a. Optimism

b. Happiness

All of the above EI components are in use during your waking hours. Emotional intelligence can be improved and sharpened thereby increasing your success and that of your subordinates and peers. It is to that end we have included this cutting edge component into our training.

Program Goals

Our primary goal is to become a prime source of leadership training and education to professionals in the public safety, criminal justice, health, and public/private community organizations.

To establish an Institute where public safety, criminal justice, health and public/private community organizations can seek assistance in developing their personnel in the concepts and practices of leadership excellence.

To provide consulting and assessment services to agencies to determine individual levels of leadership skills and abilities and to supplement deficiencies with targeted programs.

To provide leaders with a resource that provides new information, latest research, and a source of assistance to enhance their skills and abilities. In an age where leaders are constantly assessed on their competence and performance, a central source for assistance and help is of great value.

Assist leaders in setting strategic performance goals and to reach mission objectives in their respective organizations. The need for leadership in coaching, mentoring, and directing employees within a situational environment demands well-trained and knowledgeable leaders. The Institute will assist in this development of individuals to meet organization needs.

To assist in the development of a continuous learning enterprise where support to the concepts of lifelong learning are prominent and deeply engrained in helping individuals to maintain skills, knowledge, and abilities throughout their career.

Other Valuable Programs Available:

(Lead Instructor Dr. Frank Colaprete)

Internal Investigations: A three day course designed for IA investigators to chiefs concerning the entire process of IA investigation.

Background Investigations: A one day course designed for law enforcement background investigators to chiefs concerning the entire process of background / pre-employment screening investigation.

Performance Evaluation and Operations Assessment: A one day course designed for law enforcement evaluators (supervisor to chief) concerning the entire process of performance evaluation ideology, motivation, leadership, and operations assessment techniques.

Mentoring in Law Enforcement: A one to two day course in mentoring / coaching techniques for law enforcement personnel. The program will cover the philosophy and practical applications for protégés and mentors as well as systems, policy, and program development. All strata in an organization can attend.

Generations X and Y in Law Enforcement: A one to two day course in Generation X and Y recruiting, hiring, and developmental techniques for law enforcement personnel. The program will cover the philosophy and practical applications for generational cohorts as well as systems, policy, and program development. All strata in an organization can attend.

Knowledge Management in Law Enforcement: A one to two day course in knowledge management techniques for law enforcement personnel. The program will cover the philosophy and practical applications for knowledge management systems as well as policy and program development. All strata in an organization can attend.

Applied Leadership Training for Public Safety, Criminal Justice and Public/Private Agencies

Public safety leaders in the 21 st century are faced with complex challenges generated by social and political changes. The demand for agency interdependence is at an all-time high. Supervisors and administrators in public safety agencies encounter exceptional demands that include fulfilling the organization’s mission and goals, coaching subordinates, planning, motivating, communicating with others, and heightened safety practices. Of equal importance is the need for interagency collaboration, cooperation, and strategic planning among public safety and criminal justice service providers. This program provides participants with hands-on material that is supplemented by in-class discussion, case examples, and practical solutions to identified problems.