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E-mail Information
How Do I Solve My "Over Disk Quota" Problem?
1. Login to Webmail (https://mail.brockport.edu).
2. At the top, notice the "Quota" bar, displaying your current usage. If you go over 100%, you will no longer receive mail.
2. On the left, notice the "My Folders" heading and the folders listed below.
4. Most people have unneeded messages in the Sent and Trash folders. You can either delete the larger messages or delete messages older than a certain date.
5. Click on the Sent folder.
6. To delete the larger messages, click the Size heading to sort by size. Next click the checkboxes on the left of the messages to be deleted or the select all button to delete all messages on the page.
Click the Delete button. Try to delete the larger (more than 1 MB ~ 1000 k) messages first.
7. To delete the older messages, click the Received heading until the arrow is filled in and pointing up. Next click the checkboxes on the left of the messages to be deleted or the select all button to delete all messages on the page. Click the Delete button.
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9. Click on the Empty Trash button to permanently delete all messages in the Trash.
Repeat steps 5 through 9 for each folder.
What can I do to keep my Inbox size down?
- If you need to keep older messages for archival purposes, contact the Help Desk for assistance with setting up an e-mail client such as Outlook or Thunderbird.We can also help with archiving older messages to a CD or backup hard drive.
- Regularly clean out your Sent folder and Trash of any unneeded messages.
- Search for and delete messages that have been flagged as spam. These messages contain [This is Possible SPAM] in the subject line.
- Unsubscribe from any listservs you no longer need. For more information about listservs, go here.
