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Information Technology Services

E-mail Information

Communications Express
Webmail Quick Reference

1. Accessing E-mail:

Webmail allows SUNY Brockport users to access their campus e-mail from anywhere with a World Wide Web browser such as Internet Explorer. Go to:                                                              

http://webmail.brockport.edu

Hint: Add this URL to your browser's bookmarks so you can easily access e-mail.

Note: Macintosh OS X system users should use Firefox browser to display Communications Express properly. You can download Firefox for free here.

2. Logging In:

Enter your NetID and password to log into the system.

3. Tabs:


The tabs that run across the top of the screen are: Mail, Calendar, Address Book and Options. Descriptions are listed below.

Inbox (Under the mail tab you will find your inbox located on the left.)

    • On the left, there is a bar displaying your quota (50 MB for students) and the percentage of space your messages are using. Under it is a list of folders:
      • Inbox - contains messages that have been sent to you.
      • Drafts - drafts of long messages are saved here before they are sent. Frequent use will ensure that your work is not lost if you encounter an interruption before you send the message.
      • Sent - displays messages that you have sent.
      • Trash - stores all deleted messages and folders until purged.
      • Manage folders - this option allows you to create new folders and manage them.

    • The toolbar in the Mail tab allows you to perform various e-mail functions:
      • To create a new message, click on Compose.
      • To check if you have received new messages, click on Get Mail.
      • To search for a specific message or a sender, click on Search.
      • The “View” drop-down list can be used to limit the messages you wish to see in the Inbox to All, Unread, Flagged, or Deleted

  Sending an e-mail

    • Click Send to e-mail the message.
    • Click Attach to append files to an e-mail message. When you specify a file to attach, a copy of the file is attached to the message and the original remains in place.  Keep attachments under 10 MB.
    • Click Save Draft to draft a message to be sent later.
    • Click Spell Check to check the spelling of messages you compose.

 

    Organizing your e-mail in folders

    • To access the screen shown below, first click Manage Folders from the list on the left hand side of the e-mail home screen.
    • To Create a New Folder click the radio (small, round) button next to a folder in which you wish to create a new folder or sub folder.  Then click New near the top, type a name and click OK.            Note: you cannot create a sub folder of the Inbox.
    • To Rename a Folder click a radio button next to the folder which you wish to rename and select Rename Folder from the “Folder Actions” dropdown list.  Enter a new name and press OK.
    • To Delete a Folder click the radio button next to the folder which you wish to delete, and press the delete button and OK to confirm.

  Basic Maintenance of your Webmail Account

    • Users are responsible for management of e-mail quotas.
      • Empty Your Trash.  Deleting mail from the Inbox sends e-mail to the trash.  Make sure to delete these e-mails to ensure proper upkeep of your account.  If you receive e-mails with attachments you wish to keep, save the attachment to your flash drive, hard drive or CD and delete the message.
      • Empty Your Sent Messages Folder.  Your Sent folder should regularly be emptied to save space.  Make certain you save copies of important e-mails on your portable media to avoid losing important e-mails

    Using an Address Book

    • Use New Contact or Add Addresses in an e-mail to add an individual to your personal address book.  A personal address book entry stores names, e-mail addresses, home numbers, business or home address, notes, groups, home page links and more.
    • Use New Group to assign web addresses, a calendar URL, and members to a group.
    • Use Printable to print out the entire Address Book contact list.
    • Use Import/Export to import or export an address book from Microsoft Outlook, Thunderbird or Netscape Address Book.
    • The LDAP Campus Directory contains all the email addresses of current students and faculty/staff. To use it, select the “Personal Address Book” pull down menu and select Corporate Directory.  In the "Search for" box, try typing in someone's NetID, or their full name, or just their first or last name. Then click the check box next to their name, and then click "Add to Personal Address Book" to add them to your address book. It's that simple!

    Using the Calendar

    • View Calendar by Overview, Day, Week, Month, Year and Comparison Views (for groups or multiple users).
    • Use New Event to create a new event on your calendar (e.g., appointments, meetings, etc.).
    • Use New Task, which is a personal to-do list, to create a new task.
    • Use Check Availability to check availability of individuals before scheduling an event with them.
    • Use Search for Calendar to search for existing calendars.
    • Use Printable to print Calendar, tasks or events.
    • Use Import/Export to import or export calendar events and tasks between different calendars.

4. Changing Your Password:

See the NetID Documentation.

5. Help:

A Help feature is located in the upper right hand corner of every e-mail screen.

6. Logout

Logout of your e-mail completely when you are done, using the Log Out button on the top right of your screen, to protect your online privacy and security.

References: Additional documentation for Communications Express, please check the following links: