- E-mail Information
- Computer Skills
- ResNet
- Online Request Forms
- Policies and Regulations
- ITSS Documentation
- Workshop Calendar
- ITSS Staff
- Web Search Tool
Educational Technology Center (ETC)
IT Systems & Networking (ITSN)
|
Library, Information and Technology Services
Information Technology Support Services
ITSS Policies and Regulations
SUNY Brockport Policy on Mass Email
- Recommended to President’s Cabinet by the College Technology Committee
- December 12, 2005
Background:
- Overuse and/or inappropriate use of the College’s mass email capabilities tax our email system, make email less effective as a communication medium, and annoy many email users. This policy establishes guidelines regarding types of messages are appropriate for mass email, and who may authorize the distribution of mass email. This policy will apply specifically to the Faculty/Staff email list.
Definition of Mass Email:
- Mass email is an unsolicited message sent to all College constituents or to a large subset of the College population. At Brockport, examples of mass email lists are the Faculty/Staff list and the SUNY Student Mailing list.
Mass email may be used to communicate the following types of messages:
- Urgent messages (emergencies and security matters)
- Important informational messages related to the operation of the College
- Time-sensitive official communications from the College Administration.
Use of mass email to announce events, make commercial announcements, or to send personal messages is not appropriate and will not be approved.
The College Events Calendar is the appropriate place for announcements of parties, receptions, dances, sales, and other events less critical to the operation and safety of the campus.
One of the following offices/people must approve any message distributed through the Faculty/Staff list:
- President
- Vice Presidents (i.e., the VPs’ secretaries)
- Campus Police
- Facilities and Planning
- ITS
Essentially, the same people who approve campus-wide voicemail messages may approve mass email messages.
Suggested format for mass messages:
- Brief and to the point
- Plain text: No formatting or graphics
- No attachments: Point to a web page instead.
Planning in advance for mass messages:
- Expect up to a one day turnaround time, except for emergency messages.
Internet/Email Rules and Regulations
ITSS follows the SUNY Brockport privacy policy.
