Information Technology Services

New: Help Desk Service via Instant Messaging

Technology support for students, faculty and staff at The College at Brockport starts at the ITS Help Desk. In ITS, we continually strive to improve the quality of our support.

Our most recent Help Desk service enhancement is the addition of a chat service. Students, faculty and staff can now contact Help Desk staff through a chat window in the ITS Help Desk Web site. Type your question into the chat window and in moments you will be assisted by the Help Desk staff.

Chat will be available during normal Help Desk hours.

Feedback on this new service can be sent to helpdesk@brockport.edu, through the new chat service or the ITS Help Desk at x5151 option 1.

Posted February 29, 2008