IT Systems & Networking (ITSN)
- Systems / Network Administration
- Application Development
- Operations
- Meet The Staff
- Technology Links
- Minimum Hardware Requirements for Desktops and Laptops
- Reporting Services
Educational Technology Center (ETC)
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Library, Information and Technology Services
Information Technology Systems and Networking
Description of Duties
The operations staff oversees the daily processing of information through the campus servers. In addition to monitoring on-line activity during the day, we create, schedule and execute jobs in the evening to update and report database activity. Currently, databases for the student information system, the alumni system, Human Resources and Institutional Research are all found on the servers. The jobs we run range from regularly scheduled updates, reports and mailings for virtually every campus office, to on-demand and ad-hoc requests submitted by individual faculty and staff. We also provide scanning for exams and surveys administered throughout the campus. Specifically, our responsibilities include:
- Job scheduling and resource management
- Report generation
- Backup processing (file, Database, etc.)
- Banner batch processing
- Procedure/function documentation
- Workflow generation and maintenance
- Performance monitoring
- User account administration
- Data capture
- Print administration
- Hardware maintenance management
