IT Systems and Networking is responsible for the campus network, Campus Information System (Banner), Mirapoint enterprise e-mail system, and other institutional servers. Major functions of Applications Systems & Networking are:
The operations staff oversees the daily processing of information through the campus servers. In addition to monitoring on-line activity during the day, we create, schedule and execute jobs in the evening to update and report database activity. Currently, databases for the student information system, the alumni system, Human Resources and Research, Analysis & Planning are all found on the servers. The jobs we run range from regularly scheduled updates, reports and mailings for virtually every campus office, to on-demand and ad-hoc requests submitted by individual faculty and staff. We also provide scanning for exams and surveys administered throughout the campus. Specifically, our responsibilities include:
Most routine requests for standard demographic and academic information on subsets of the student population may be satisfied by sending an Email with the particulars of your request to Sheila Myers (firstname.lastname@example.org) in the Information Technology Systems and Networking (ITSN) Operations Center. If you would like more information regarding what to include in your report request, feel free to call Sheila in the ITSN Operations Center at x2490.
If the Operations Center is not able to satisfy your request, it will be escalated to the programming group for analysis and assignment. While ITSN reserves a percentage of its programming resources for new report creation, requests requiring a significant commitment of those resources will be subject to project prioritization and may be delayed in delivery.
Whenever possible, a solution will be delivered which will allow you to produce the report on your own in the future. An investment in learning about the Brockport data warehouse and Hyperion Performance Suite may save you time down the road and allow you to query administrative data on your own.
* Reports listing official College statistics or those requested by an external agency or party can only be delivered by the Office of Research, Analysis and Planning.
Last Updated 01/17/2013