Managing Quotas in Exchange

Most Exchange users will be subject to a 1GB storage quota. This quota is being created to ensure optimal performance of the system and to ensure good stewardship of email resources.

How do Exchange Quotas Work?

Most Exchange users will experience no impact related to the existence of quotas. Users who regularly take steps to manage their accounts are likely to stay well below their storage quota.

For users who are approaching their established quota, an automated, daily message informing them of their status will be sent to their Inbox. If the quota is surpassed, users will be prohibited from sending messages, but will continue to receive messages until their utilization is reduced below their established quota.

How do I check my Exchange mailbox size?

It is easy to find out how much storage space your Exchange mailbox takes up. This can be done through Outlook or through Outlook Web App (OWA) on Windows, or using Mail on Macintosh.

Instructions for all three methods are available at:

What are some best practices for managing my Exchange account?

Helpful strategies for managing your email include:

A complete list of Best Practices is available at:

Can’t decide what to keep and what to get rid of?

Please visit the links below to review the SUNY policy and State requirements for Records Retention. Please note that records must be retained for the minimum retention period listed.

If you have any questions specifically relating to Records Retention, please contact Jen Padellaro, Records Management Officer at records@brockport.edu or (585)395-5960

Where can I get additional help on managing my quota?

If you have any questions or need help with any issues related to quotas or mailbox management, please contact the Help Desk at (585)395-5151, option 1 or helpdesk@brockport.edu.