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accounts:password_reset [2013/03/12 11:24]
smess1
accounts:password_reset [2013/03/27 11:14] (current)
smess1
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======How to Reset Your Password====== ======How to Reset Your Password======
-The following are instructions to change you NetID password. +The following are instructions to change your NetID password.
If you are looking for instructions to change your Google Apps (Gmail) password visit: [[google:activate|Access your Google Apps Account]]. If you are looking for instructions to change your Google Apps (Gmail) password visit: [[google:activate|Access your Google Apps Account]].
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===== I know my NetID and Current Password ===== ===== I know my NetID and Current Password =====
-  - To reset your NetID password you first need to access the NetID Lookup and Password Change System [[https://banweblssb.cis.brockport.edu/pls/prod/bwzkntid.PW_Entrypoint]] +  - To reset your NetID password you first need to access the NetID Lookup and Password Change System [[https://www.brockport.edu/bounce/netid]] 
-  - On the left side, under "What is a NetID select "I know both my NetID and current password" {{:accounts:netid_1-copy.png|}} +  - On the left side, under "What is a NetID" select "I know both my NetID and current password" {{:accounts:netid_1-copy.png|}} 
-  - Enter your NetID, current password, and your new password twice. Please note the guidelines listed at the top of the page regarding what a password should and should not contain.{{:accounts:netid_2.png|}}+  - Enter your NetID, current password, and your new password twice. Note the guidelines listed at the top of the page regarding what a password should and should not contain.{{:accounts:netid_2.png|}}
  - Select "Change Password".   - Select "Change Password".
  - Your NetID password has now been changed. **You will need to change your password again in six months.**   - Your NetID password has now been changed. **You will need to change your password again in six months.**
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===== I do not know my NetID and/or Current Password ===== ===== I do not know my NetID and/or Current Password =====
-  - To reset your NetID password you first need to access the NetID Lookup and Password Change System [[https://banweblssb.cis.brockport.edu/pls/prod/bwzkntid.PW_Entrypoint]] +  - To reset your NetID password you first need to access the NetID Lookup and Password Change System [[https://www.brockport.edu/bounce/netid]] 
-  - On the left side, under "What is a NetID select "I don't know my NetID or I don't know my current password". +  - On the left side of the screen, under "What is a NetID?" select "I don't know my NetID or I don't know my current password". {{:accounts:generic1.png|}}
-    - {{:accounts:generic1.png|}}+
  - You will be presented with two options to reset your password:   - You will be presented with two options to reset your password:
    - **Option 1**     - **Option 1**
-      - If you know your Banner ID (800 number) and PIN, enter the information in the corresponding fields and click "continue". +      - If you know your Banner ID (800 number) and Banner PIN, enter the information in the corresponding fields and click "continue" located at the bottom of the page. {{:accounts:generic2.png|}}
-        - {{:accounts:generic2.png|}}+
      - You receive your NetID in the next screen.       - You receive your NetID in the next screen.
-      - Create a new NetID password by entering your new password twice. Please note the guidelines listed at the top of the page regarding what a password should and should not contain.  +      - Create a new NetID password by entering your new password twice. Note the guidelines listed at the top of the page regarding what a password should and should not contain. {{:accounts:generic4.png|}} 
-        - {{:accounts:generic4.png|}}+      - Select "Change Password".  
 +      - Your NetID password has now been changed. **You will need to change your password again in six months.** 
 +    - **Option 2** 
 +      - Look at your EagleOne Card ID. Enter the ISO number which is the 16-digit number found on the lower left of you EagleOne card. 
 +      - Enter the last 4 digits of your Social Security number. 
 +      - Select the appropriate drop-downs for your Date of Birth, and click "continue". {{:accounts:option2.png|}} 
 +      - You receive your NetID in the next screen. 
 +      - Create a new NetID password by entering your new password twice. Note the guidelines listed at the top of the page regarding what a password should and should not contain. {{:accounts:generic4.png|}}
      - Select "Change Password".       - Select "Change Password".
      - Your NetID password has now been changed. **You will need to change your password again in six months.**       - Your NetID password has now been changed. **You will need to change your password again in six months.**
 
accounts/password_reset.1363101892.txt.gz · Last modified: 2013/03/12 11:24 by smess1
 
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