This shows you the differences between two versions of the page.
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accounts:password_reset [2013/03/12 11:24] smess1 |
accounts:password_reset [2013/03/27 11:14] (current) smess1 |
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| ======How to Reset Your Password====== | ======How to Reset Your Password====== | ||
| - | The following are instructions to change you NetID password. | + | The following are instructions to change your NetID password. |
| If you are looking for instructions to change your Google Apps (Gmail) password visit: [[google:activate|Access your Google Apps Account]]. | If you are looking for instructions to change your Google Apps (Gmail) password visit: [[google:activate|Access your Google Apps Account]]. | ||
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| ===== I know my NetID and Current Password ===== | ===== I know my NetID and Current Password ===== | ||
| - | - To reset your NetID password you first need to access the NetID Lookup and Password Change System [[https://banweblssb.cis.brockport.edu/pls/prod/bwzkntid.PW_Entrypoint]] | + | - To reset your NetID password you first need to access the NetID Lookup and Password Change System [[https://www.brockport.edu/bounce/netid]] |
| - | - On the left side, under "What is a NetID select "I know both my NetID and current password" {{:accounts:netid_1-copy.png|}} | + | - On the left side, under "What is a NetID" select "I know both my NetID and current password" {{:accounts:netid_1-copy.png|}} |
| - | - Enter your NetID, current password, and your new password twice. Please note the guidelines listed at the top of the page regarding what a password should and should not contain.{{:accounts:netid_2.png|}} | + | - Enter your NetID, current password, and your new password twice. Note the guidelines listed at the top of the page regarding what a password should and should not contain.{{:accounts:netid_2.png|}} |
| - Select "Change Password". | - Select "Change Password". | ||
| - Your NetID password has now been changed. **You will need to change your password again in six months.** | - Your NetID password has now been changed. **You will need to change your password again in six months.** | ||
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| ===== I do not know my NetID and/or Current Password ===== | ===== I do not know my NetID and/or Current Password ===== | ||
| - | - To reset your NetID password you first need to access the NetID Lookup and Password Change System [[https://banweblssb.cis.brockport.edu/pls/prod/bwzkntid.PW_Entrypoint]] | + | - To reset your NetID password you first need to access the NetID Lookup and Password Change System [[https://www.brockport.edu/bounce/netid]] |
| - | - On the left side, under "What is a NetID select "I don't know my NetID or I don't know my current password". | + | - On the left side of the screen, under "What is a NetID?" select "I don't know my NetID or I don't know my current password". {{:accounts:generic1.png|}} |
| - | - {{:accounts:generic1.png|}} | + | |
| - You will be presented with two options to reset your password: | - You will be presented with two options to reset your password: | ||
| - **Option 1** | - **Option 1** | ||
| - | - If you know your Banner ID (800 number) and PIN, enter the information in the corresponding fields and click "continue". | + | - If you know your Banner ID (800 number) and Banner PIN, enter the information in the corresponding fields and click "continue" located at the bottom of the page. {{:accounts:generic2.png|}} |
| - | - {{:accounts:generic2.png|}} | + | |
| - You receive your NetID in the next screen. | - You receive your NetID in the next screen. | ||
| - | - Create a new NetID password by entering your new password twice. Please note the guidelines listed at the top of the page regarding what a password should and should not contain. | + | - Create a new NetID password by entering your new password twice. Note the guidelines listed at the top of the page regarding what a password should and should not contain. {{:accounts:generic4.png|}} |
| - | - {{:accounts:generic4.png|}} | + | - Select "Change Password". |
| + | - Your NetID password has now been changed. **You will need to change your password again in six months.** | ||
| + | - **Option 2** | ||
| + | - Look at your EagleOne Card ID. Enter the ISO number which is the 16-digit number found on the lower left of you EagleOne card. | ||
| + | - Enter the last 4 digits of your Social Security number. | ||
| + | - Select the appropriate drop-downs for your Date of Birth, and click "continue". {{:accounts:option2.png|}} | ||
| + | - You receive your NetID in the next screen. | ||
| + | - Create a new NetID password by entering your new password twice. Note the guidelines listed at the top of the page regarding what a password should and should not contain. {{:accounts:generic4.png|}} | ||
| - Select "Change Password". | - Select "Change Password". | ||
| - Your NetID password has now been changed. **You will need to change your password again in six months.** | - Your NetID password has now been changed. **You will need to change your password again in six months.** | ||
