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anti_virus:sophos_home_information [2013/08/06 09:40]
maker1
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-====== Sophos Home Support Information ====== 
- 
-Beginning on 8/1/2013, the Sophos update server will no longer be available for home use.  This means that if people continue to use Sophos for personal computers, ​ antivirus definitions will soon be out-of-date and their personal computer will be vulnerable. 
- 
-===== What to do ===== 
- 
-Uninstall Sophos (Instructions below) and see [[anti_virus:​software_downloads|]] ​ 
- 
-Additional Questions:​\\ 
-Feel free to contact the [[http://​www.brockport.edu/​lits/​helpdesk/​ | IT Helpdesk]] at 585-395-5151,​ option 1 
-or Email us at helpdesk@brockport.edu 
- 
-===== Uninstall Sophos: Instructions ===== 
- 
-==== Windows XP ==== 
- 
-To complete Sophos uninstall follow both sets of directions below. ​ 
- 
-=== Sophos AutoUpdate Uninstall ===  
- 
-1. Open '​Control Panel' (Start Menu --> Control Panel). 
- 
-{{:​anti_virus:​xp_startmenu.jpg ?? 300|}} 
- 
-2. Select 'Add or Remove Programs'​. 
- 
-{{:​anti_virus:​xp_controlpanel.jpg ?? 400| }} 
-    ​ 
-3. Select '​Sophos AutoUpdate',​ click '​Remove'​ 
- 
-{{:​anti_virus:​xp_remove_update.jpg ?? 400|}} 
- 
-4. Prompt will ask if you are sure you would like to remove the software, select '​Yes'​ 
- 
-{{:​anti_virus:​xpsureremove_sophosupdate.jpg ?? 300|}} 
- 
-5. Windows will then configure/​uninstall the software. Sophos autoupdate will no longer appear in '​Add/​Remove Programs'​. ​ 
- 
-{{:​anti_virus:​xp_windowsconfig_update.jpg ?? 400|}} 
- 
-=== Sophos AntiVirus Uninstall === 
- 
-1. Open '​Control Panel' (Start Menu --> Control Panel). 
- 
-{{:​anti_virus:​xp_startmenu.jpg ?? 300|}} 
- 
-2. Select 'Add or Remove Programs'​. 
- 
-{{:​anti_virus:​xp_controlpanel.jpg ?? 400| }} 
- 
-3. Select '​Sophos Anti-Virus',​ click '​Remove'​ 
- 
-{{:​anti_virus:​xp_removeprog_antivirus.jpg ?? 400|}} 
- 
-4. Prompt will ask if you are sure you would like to remove the software, select '​Yes'​ 
- 
-{{:​anti_virus:​xp_sureremove_antivirus.jpg ?? 400|}} 
- 
-5. Windows will then configure/​uninstall the software. During the configuration you will begin to see '​warning flags' appear on the Taskbar. These warnings are to make you aware there is no longer Antivirus software on your PC, see 'Anti Virus Software'​ link above for more information. ​ 
- 
-{{:​anti_virus:​xp_winconfigantivirus.jpg ?? 300|}} 
- 
-6. If prompted to restart your computer please do so. Although Sophos Antivirus is no longer listed in '​Add/​Remove Programs'​ it is not fully uninstalled until after you reboot. ​ 
- 
-{{:​anti_virus:​xp_restartantivirus.jpg ?? 300|}} 
- 
-==== Windows 7 or Windows Vista ==== 
- 
-To complete Sophos uninstall follow both sets of directions below. ​ 
- 
-=== Sophos AutoUpdate Uninstall ===  
- 
-1. Open '​Control Panel' (Start Menu --> Control Panel). 
- 
-{{:​anti_virus:​w7_startmenu_controlpanel.png ? 300|}} 
- 
-2. In '​Category'​ view select '​Uninstall a program'​ listed under '​Programs'​ 
- 
-{{:​anti_virus:​w7_uninstallaprogram.png ? 400|}} 
- 
-3. Select '​Sophos AutoUpdate',​ click '​Uninstall'​ 
- 
-{{:​anti_virus:​w7_autoupdate_sophos.png ? 400|}} 
- 
-4. 'Are you sure you want to uninstall AutoUpdate'​. Select yes.  
- 
-{{:​anti_virus:​w7_autoupdate_sophos_2.png ? 400|}} 
- 
-5. The dialogue window '​Preparing to Remove'​ will appear, and you will then be prompted with 'Would you like to allow this program to make changes to your computer'​ select "​Yes"​. ​ 
- 
-{{:​anti_virus:​w7_autoupdate_sophos_3.png ? 400|}} 
- 
-6. It will then go through the configuration and AutoUpdate should no longer appear in the Program list.  
- 
-{{:​anti_virus:​w7_autoupdate_sophos4.png ? 400|}} 
-    ​ 
-=== Sophos AntiVirus Uninstall === 
- 
- 
-1. Open '​Control Panel' (Start Menu --> Control Panel). 
- 
-{{:​anti_virus:​w7_startmenu_controlpanel.png ? 300|}} 
- 
-2. In '​Category'​ view select '​Uninstall a program'​ listed under '​Programs'​ 
- 
-{{:​anti_virus:​w7_uninstallaprogram.png ? 400|}} 
- 
-3. Select '​Sophos Anti-Virus',​ click '​Uninstall'​ 
- 
-{{:​anti_virus:​w7_antivirus_sophos.png ? 400|}} 
- 
-4. 'Are you sure you want to uninstall Anti-Virus'​. Select yes.  
- 
-{{:​anti_virus:​w7_antivirus_sophos_2.png ? 400|}} 
- 
-5. The dialogue window '​Preparing to Remove'​ will appear, and you will then be prompted with 'Would you like to allow this program to make changes to your computer'​ select '​Yes'​. ​ 
- 
-{{:​anti_virus:​w7_antivirus_sophos6.png ? 400|}} 
- 
-6. It will then go through the configuration. During the configuration you will begin to see '​warning flags' appear on the Taskbar. These warnings are to make you aware there is no longer Antivirus software on your PC, see 'Anti Virus Software'​ link above for more information.  ​ 
- 
-{{:​anti_virus:​w7_antivirus_sophos_3.png ? 400|}} 
- 
-7. If prompted to restart your computer please do so. // Notice the Sophos Antivirus will still be listed in active Programs on your PC until following restart// ​ 
- 
-{{:​anti_virus:​w7-antivirus_sophos4.png ? 400|}} 
- 
  
anti_virus/sophos_home_information.1375796418.txt.gz ยท Last modified: 2013/08/06 09:40 by maker1