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applicationxtender:most_common_error [2013/08/05 14:37]
jlest2
applicationxtender:most_common_error [2013/08/07 08:58] (current)
jlest2
Line 9: Line 9:
  * Wait 15 minutes from that point, the user should probably give it about an extra minute or two just to be safe and avoid waiting another 15 minutes.   * Wait 15 minutes from that point, the user should probably give it about an extra minute or two just to be safe and avoid waiting another 15 minutes.
  * Then open up Forms Banner, and ApplicationXtender and you should be able to log in fine.   * Then open up Forms Banner, and ApplicationXtender and you should be able to log in fine.
 +
 +If you continue to receive this message, consult your department's imaging IT representative.
 +
===== Avoid This Error ===== ===== Avoid This Error =====
-The way to avoid this error is simple. Once you are done in forms banner and ApplicationXtender, make sure to click the log out button before closing the window. +Always click the "Log Out" button when closing Application Xtender. Note: Power outages can also result in lock-outs.
 
applicationxtender/most_common_error.txt · Last modified: 2013/08/07 08:58 by jlest2
 
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