Most Exchange users will be subject to a 1GB storage quota. This quota is being created to ensure optimal performance of the system and to ensure good stewardship of email resources.
Most Exchange users will experience no impact related to the existence of quotas. Users who regularly take steps to manage their accounts are likely to stay well below their storage quota.
For users who are approaching their established quota, an automated, daily message informing them of their status will be sent to their Inbox. If the quota is surpassed, users will be prohibited from sending messages, but will continue to receive messages until their utilization is reduced below their established quota.
It is easy to find out how much storage space your Exchange mailbox takes up. This can be done through Outlook or through Outlook Web App (OWA) on Windows, or using Mail on Macintosh.
Instructions for all three methods are available at:
Helpful strategies for managing your email include:
A complete list of Best Practices is available at:
If you are using Outlook Web Access (Webmail) to access your email there are several ways to select large numbers of messages for deletion:
Please visit the links below to review the SUNY policy and State requirements for Records Retention. Please note that records must be retained for the minimum retention period listed.
If you have any questions specifically relating to Records Retention, please contact Jen Padellaro, Records Management Officer at email@example.com or (585)395-5960
If you have any questions or need help with any issues related to quotas or mailbox management, please contact the Help Desk at (585)395-5151, option 1 or firstname.lastname@example.org.
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