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LITS Help

2012-12-13

When you sign into Gmail you get a message explaining “mail can not be retrieved from netid@brockport.edu” and the details link explains that Google has unsuccessfully been able to retrieve mail since September.

Note: This does not mean you are missing brockport.edu emails! This error is caused by Google's Mail Fetcher that you used to migrate your old email from the previous email system (Mirapoint). Since the old server has been decommissioned the Mail Fetcher can no longer connect Mirapoint and the request times out. To remove this error message see below.

Additional Information

To remove the Mail Fetcher settings for your old Brockport webmail account follow these steps:

  1. Sign into your Google Apps Account
  2. Select the Gear icon in the upper right corner and select “Settings”
  3. Select the “Accounts” tab
  4. Scroll down to the “Check mail from other accounts (using POP3).
  5. Click delete to the right of your old Brockport accounts (NetID@brockport.edu)
 
google/bulletins/mail-fetcher.txt · Last modified: 2012/12/13 16:24 by tsuffred
 
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