Before you get to Brockport, be sure to:

1. Read information about your Accounts at Brockport: Banner, NetID, Email, ANGEL, FileCity
2. Log into Web Banner (Campus Information System).
   • Information to access your account is on the logon page.
   • You will be required to change your PIN on your first visit.
   • Click on “Personal Information” and then “SUNY Brockport NetID Information and Password Reset” to display your NetID.
3. Change your password using the button on that page.
   • This is required every 6 months as part of our policy.
4. Activate your Activate your Google Apps account to use GMail.

There are two ways of resetting your password depending on the credentials that you know. If you don't know your net ID or your current password, click here. https://banweblb.cis.brockport.edu/pls/prod/bwzkntid.PW_CIS_Identify If you know both your net id and your password, click here. https://banweblb.cis.brockport.edu/pls/prod/bwzkntid.PW_New_Password

To submit a help ticket, click here. http://www.brockport.edu/lits/helpdesk/ticket.php

No, almost all computers and tablets are supported on our network. For our recommendations, look here: Minimum Requirements

Yes, all dorms, administrative, and academic buildings have wireless internet! You can even print from your laptop over the wireless network.

It is not necessary because Brockport has labs all over campus with printers, but it is highly recommended.

Yes, we allow students to print 300 double-sided pages, or 450 single-sided pages per semester for free.

Yes, but Technology Support Services would advise that you always look at advertised deals.

Click here to see the software that is supported. http://www.brockport.edu/lits/helpdesk/supported-software.php You can download some software for free, and get a reduced rate on purchasing Microsoft Office by going to our Download Software page.

http://www.brockport.edu/lits/helpdesk/ITS_application.php

Check out the Library's 10 Tips for New Students.

Please feel free to contact the IT Help Desk with any further questions: (585) 395-5151 option 1 helpdesk@brockport.edu or visit us in Drake Memorial Library