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| =====First Steps for Library, Information & Technology Services===== | =====First Steps for Library, Information & Technology Services===== | ||
| - | Before you get to Brockport, be sure to: | + | It's important that you know your different College at Brockport accounts as soon as possible. They are: |
| - | - Read information about your [[accounts/start|Accounts at Brockport]]: Banner, NetID, Email, ANGEL, FileCity | + | - Web Banner – Accept financial aid, register for courses, pay your bill |
| - | - Log into [[http://www.brockport.edu/bounce/cislogon|Web Banner (Campus Information System)]]. | + | - NetID – Wi-Fi, computer labs, ANGEL, apply for a parking permit |
| - | * Information to access your account is on the logon page. | + | - Google Apps – Your Brockport email account. |
| - | * You will be required to change your PIN on your first visit. | + | |
| - | - Click on **"Personal Information"** and then **"SUNY Brockport NetID Information and Password Reset"** to display both your NetID and your Google Apps accounts. | + | Confused? This chart might help you: {{:accounts:brockportaccounts.pdf|Your Brockport Accounts}} |
| - | - Click the **Change Password** button next to Student NetID. | + | |
| - | * Create a new password for your NetID. | + | To help you with this, [[http://www.brockport.edu/lits/|LITS (Library, Information & Technology Services)]] has prepared a tutorial for you. |
| - | * Be sure to pick a password you'll remember when you come to campus. | + | |
| - | * This is required every 6 months as part of our [[http://www.brockport.edu/lits/policies/password.php|policy]]. | + | Get Started: [[accounts:tutorial:start|Set up your Brockport accounts!]] |
| - | - Repeat the process for your Google Apps account to use Brockport GMail. | + | |
| ======Frequently Asked Questions====== | ======Frequently Asked Questions====== | ||
| - | =====How do I reset my password?===== | + | =====How do I reset my NetID and Google Apps passwords?===== |
| - | There are two ways of resetting your password depending on the credentials that you know. If you don't know your net ID or your current password, click here. http://changer.brockport.edu If you know both your net id and your password, click here. http://changer.brockport.edu | + | There are two ways of resetting your NetID passwords: |
| + | * [[https://banweblssb.cis.brockport.edu/pls/prod/bwzkntid.PW_New_Password | If you know both your NetId and your password]]. | ||
| + | *[[https://banweblssb.cis.brockport.edu/pls/prod/bwzkntid.PW_CIS_Identify | If you don't know your NetId or your current password]] | ||
| + | To reset your Google Apps password: | ||
| + | * [[google:activate|Access your Google Apps Account]] | ||
| + | |||
| + | After you have changed your NetID password, please see [[passwords:password-change|What To Do After Changing Your NetID Password]], to avoid interruptions in services. | ||
| =====How do I submit a help ticket?===== | =====How do I submit a help ticket?===== | ||
| - | To submit a help ticket, click here. | + | To submit a help ticket, visit: |
| http://www.brockport.edu/lits/helpdesk/ticket.php | http://www.brockport.edu/lits/helpdesk/ticket.php | ||
| =====Do I need to buy a specific type of computer?===== | =====Do I need to buy a specific type of computer?===== | ||
| - | No, almost all computers and tablets are supported on our network. For our recommendations, look here: [[http://www.brockport.edu/lits/helpdesk/minimum_requirements.php|Minimum Requirements]] | + | No, almost all computers and tablets are supported on our network. For our recommendations, look here: [[hardware-requirements|]] |
| =====Does Brockport have wireless internet?===== | =====Does Brockport have wireless internet?===== | ||
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| =====Do I need to purchase a printer for my dorm room?===== | =====Do I need to purchase a printer for my dorm room?===== | ||
| - | It is not necessary because Brockport has [[http://www.brockport.edu/lits/labs/hours.php|labs all over campus]] with printers, but it is highly recommended. | + | It is not necessary because Brockport has [[http://www.brockport.edu/lits/labs/index.php|labs all over campus]] with printers, but it is highly recommended. |
| =====Does Brockport have a printing policy?===== | =====Does Brockport have a printing policy?===== | ||
| Yes, we allow students to print 300 double-sided pages, or 450 single-sided pages per semester for free. | Yes, we allow students to print 300 double-sided pages, or 450 single-sided pages per semester for free. | ||
| + | |||
| + | See information on printing [[printing:start|]] | ||
| =====Are computer discounts available to Brockport Students?===== | =====Are computer discounts available to Brockport Students?===== | ||
| - | Yes, but Technology Support Services would advise that you always look at advertised deals. | + | Technology Support Services advises that you always look at advertised deals. |
| =====What software is supported and does Brockport offer discounts for this supported software?===== | =====What software is supported and does Brockport offer discounts for this supported software?===== | ||
| - | Click here to see the software that is supported. http://www.brockport.edu/lits/helpdesk/supported-software.php | + | Click here to see the software that is supported. |
| - | You can download some software for free, including Microsoft Office by going to [[http://software.brockport.edu]] | + | * [[labs:software|]] |
| - | =====How do I apply for a job with Technology Support?===== | + | You can download some software for free, including Microsoft Office by going to: |
| - | http://www.brockport.edu/lits/helpdesk/ITS_application.php | + | * [[http://software.brockport.edu]] |
| + | =====How do I apply for a job with Technology Support?===== | ||
| + | Access our student employment application at: [[https://www.brockport.edu/lits/admin/its_application.php]] | ||
| =====What else should I know?===== | =====What else should I know?===== | ||
