I first looked into joining TSS as a lab attendant for video editing in the ETC computer lap to coincide with my Broadcasting background. Little did I know I could be far more valuable on the Help Desk and when I applied they never would have limited me to that. I had a few friends who already worked here and they highly recommended it as well. It’s really a great opportunity and a friendly group to work with.
For whatever reason one of the most memorable experiences I’ve had so far working here was this past summer when we received a call that the Brown building shifted and was being partially evacuated. We needed to rush over to the building and move everyone’s computers, printers and monitors to a new office before they were no longer allowed in their offices. It was definitely hectic but also rather fun being able to help everyone. And then of course there was a simple call I received for a password reset, or so I thought. When I asked to confirm her birthdate, I was told, “No, women don’t like to give that information out.” We managed to help her another way but it’s a call I’ll never forget.
When I graduate in May, I hope to be working for a company or station as a video editor and videographer. I am majoring in Journalism and Broadcasting with a minor in Graphic Design. I believe that working for TSS has helped me significantly to gain more experience in problem solving and computer troubleshooting, which I will take with me anywhere I go.
It means a lot to me to be a student spotlight, especially after only working here for half a year. It shows that hard work pays off and I hope to continue the same work ethic throughout the remainder of my time here at Brockport and TSS and of course my future in industry.
Last Updated 11/19/2014