I wasn’t really looking for a job at the time but wanted hands on experience and to learn more about computers and how they work. I received an email from one of my professors on how to apply for a position and decided to give it a shot. I met with several professional employees from our department for my interview, which to my surprise went quite well and I was called and offered a position. I don’t think I’ve ever been that excited.
Working Desktop Support and Help Desk has created several memories and experiences that I will never forget, which makes it very difficult to pick one, or even a couple. I will always remember the summers and semesters that I’ve spent working with my IT’S A team, there is never a dull moment when we’re together. My favorite part of my job is the difficult issues that are discovered when walking into an office to fix what sounds like a “simple problem.” The more complicated a situation becomes the more fun it is putting the pieces together while troubleshooting. I find it amazing how much I’ve learned since I started working Desktop Support and love the fact that each day brings new and exciting experiences.
When finishing my Computer Information Systems Degree I plan to find a job that I love in the IT field. I’ve always wanted to get into Network Security and will most likely be taking classes or even get my masters, in order to acquire a wider variety of knowledge in the different fields of Computer Science.
Being in the student spotlight is an amazing honor that I’m very proud to have received. To me it means that my supervisors have noticed the hard work I put into each and every ticket, which has given me the opportunity to set an example for other student workers.
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Last Updated 11/19/2012