The rapid growth of websites used by public service organizations has prompted the consideration of their value. Democracy enhancement is considered one of the benefits of the increased use of websites among public service organizations. While there are many examples of websites that provide tangible economic benefits, democracy enhancement seems to be less in evidence. There is a renewed interest in civic engagement and the many mechanisms and forms that it is taking. Civic engagement is consonant with democracy enhancement since it is understood to mean, “people participating together for deliberation and collective action within an array of interests, institutions and networks, developing civic identity, and involving people in governance processes.” (Terry L. Cooper, Public Administration Review, September/October 2005) The presentation will include an explanation of how the concept of civic engagement is operationalized and applied to public service websites. A number of public service websites will be reviewed along with a discussion of the extent to which they promote civic engagement.
|Presenters:||Edward Downey (Faculty)
Holly Gnage (Graduate Student)
Anthony McCann (Graduate Student)
Scott Robinson (Graduate Student)
|Time:||6 pm (Session VI)|