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Scholars Day 2005, Wednesday, April 13

The E-Value Project: Determining the Value of Public Service Websites

The rapid growth of websites used by public service organizations has prompted the consideration of their usefulness in meeting client and constituent needs. Research in public administration, which stresses the interplay of theory and practice, has resulted in a taxonomy of e-government development with the following categories: (1) billboard; (2) partial service delivery; (3) portal; and (4) interactive democracy. While this taxonomy is a useful way to classify e-government sites it lacks the capability to provide guidance for the allocation of scarce resources that website development requires. The E-Value Project considers a value framework in which four categories of value are defined: Passive- Market Enhancing, Active- Market Enhancing, Passive- Politically Derived, and Active- Politically Derived. This framework can be used to evaluate e-government alternatives and implementation strategies. The presentation will include an explanation of the value framework along with its application to several public service websites.

Presenters: Edward Downey (Faculty)
Lindsay Good (Graduate Student)
Seth Piccirillo (Graduate Student)
Christopher Shellard (Graduate Student)
Topic: Public Administration
Location: 315 MetroCenter
Time: 6 pm (Session VI)

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