Telecommunications Department

Telephone/Telephone Line Repair Form

Telephone and Telephone line repairs will be completed within 24 business hours of the request receipt.

No charge unless you submit a repair request and the problem turns out to be that your equipment is not set up properly (i.e. - cable plugged into jack, power supply plugged into a working outlet or power strip). This charge will be $58/hour.

Hours of Operation 8:00 am - 4:30 pm, Monday - Friday.
Summer/Winter break hours are 8:00 am - 4:00 pm.

Contact Information

Billing Information

Repair Information

Dial Tone

No dial tone

No dial tone; buttons on the telephone set are lit

Constant busy dial tone

One Way Audio

Hard for other person to hear me

Hard to hear the person on the other end of the call

Static/Line Problems

I can hear static on the line

The other person hears static on the line

Telephone calls are cutting in and out

Not Ringing

Does not ring

Does not ring, calls forwarded to voicemail

Equipment Problems

Telephone set physically damaged

Wall jack physically damaged

Handset cord physically damaged (curly cord)

Buttons on telephone set are stuck

Silver Satin Cord Damaged (cord from wall to phone)

Display screen not working

Dialing Problems

Dialing one number, but reaching the wrong number

Can't make long-distance calls

Can't make local calls

Telephone Features Not Working

Caller Forward

Caller Pickup


Group Call

Message Waiting

Ring Again

Speed Call


Additional Information

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