Telecommunications Department

Hours of Operation 8:00 am - 4:30 pm, Monday - Friday.

*Summer/Winter break hours are 8:00 am - 4:00 pm


Telephone Line/Equipment Repair Form

Telephone and telephone line repairs will be completed within 24 business hours of the request.

No charge unless you submit a repair request and the problem turns out to be that your equipment is not set up properly (i.e. - cable plugged into jack, power supply plugged into a working outlet or power strip). This charge will be $58/hour.

Contact Information
Your Name: Contact Telephone #: Your Email Address:
* * *

Billing Information
Company Name : Attention :  
Street Address : Town :  
* *  
State : ZipCode :  
* *  

Repair Information
Please fill out one of the two options
You are reporting trouble on telephone number (4digit ext.)
You are reporting Frontier payphone in trouble:
Location of Trouble:
Building: Room: Other Location:
* *
Please insert the date the problem started: Please insert the time the problem started
If possible please check issues that are the most related to the problem you are experiencing.
Dial tone Static/Line Problems  
No dial tone. I can hear static on the line.
No dial tone; buttons on the telephone set are lit. The other person hears static on the line
Constant busy dial tone. Telephone calls are cutting in and out.
One Way Audio Not Ringing
Hard for other person to hear me. Does not ring.
Hard to hear the person on the other end of the call. Does not ring, calls forwarded to voicemail.
Equipment Problems Dialing Problems
Telephone set physically damaged. Dialing one number, but reaching the wrong number.
Wall jack physically damaged. Can't make long-distance calls.
Handset cord physically damaged (curly cord). Can't make local calls.
Silver Satin cord Damaged (cord from wall to phone)
Buttons on telephone set are stuck.
Telephone Features Not Working
Call Forward
Call Pickup
Group Call
Message Waiting
Ring Again
Speed Call

Additional Information and Comments:

If you would like a copy of this request for your records, please print this page before you submit the form. Use the print button below.

* Required Information: This form can not be submitted without the required information

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