No charge unless you submit a repair request and the problem turns out to be that your equipment is not set up properly (i.e. - cable plugged into jack, power supply plugged into a working outlet or power strip). This charge will be $25/hour.
Work orders are usually completed within two business
days after request receipt, 8 am - 4:30 pm, Monday-Friday.
Summer/ Winter break hours are 8:00 am - 4:00 pm.