Telephone Line Programming

Telecommunications Department

Hours of Operation 8:00 am - 4:30 pm, Monday - Friday.

*Summer/Winter break hours are 8:00 am - 4:00 pm

Administrative or Service Agencies

Phone Order / Telephone Line Programming Request Form

Telephone line programming requests are usually completed within seven business days.

The cost of a programming change is $21.
The cost of a telephone line conversion is $75.

Contact Information
Your Name:	Your Telephone Number:	Your Email Address:
*	*	*

Billing Information
Account to be billed: *	If account is not listed enter below:

Phone Order Information The programming sections will become visible after you fill out the phone order section.
Are you purchasing a phone?	Which phone(s) are you purchasing?	How many?
*
To purchase an additional phone of a different type please submit another Phone Order / Telephone Line Programming Request Form
If you require different programming for the duplicate phone please provide the differences for the additional phones in the comments section.

Programming Information
Location of Telephone Line
Building:	Room:	Other Location:
*	*
Telephone line ext. (4 digits) to make programming changes to:
*
For on-campus caller ID display purposes, what name should be displayed for this line:
*
Please check if you will be converting the telephone line from a digital(multi-line) to an analog line(single-line).
Please check if you will be converting the telephone line from an analog(single-line) to a digital line(multi-line).
Change Line Restrictions To:(Please select one)
On-campus calling only	On-campus and local calling	On-campus and local and long-distance calling
Local long-distance
Phone Security Lock-down:This feature allows users to lock down telephones that are in open or unsupervised areas to prevent them from being used to make unauthorized calls. Activate it to lock the line down and deactivate it to be able to make off campus calls. The activated state overrides the calling restrictions on the phone.
Enable Phone Security Lock-down	Disable Phone Security Lock-down

Additional Information and Comments:

* Required Information: This form can not be submitted without the required information.

Telephone Features	Add	Remove
Click on the name of a feature for more information.	Check all the features you would like to add to your telephone set.	Check all the features you would like to remove from your telephone set.
Message WaitingIf you have a phone with a red LED message light, you need this feature for it to light up. Otherwise, you will receive stuttered dial-tone when you have a message
ConferenceWith this feature, you can initiate a conference call for up to six people (including yourself).
Caller ID Caller ID provides the name and number for all campus calls. Name display will not appear from off-campus calls.
Call Forward This feature will allow you to forward all of your calls to another extension on campus. This feature can not be used if you are in an ACD Queue.
Call Pick Up This feature will allow you to answer any line that is ringing in your pick-up group. For more information on pick-up groups, please call the Office of Telecommunications at x5151 option 2.
Hunting If you have a line that does not have voicemail, hunting will transfer the caller to another extension if the line is busy. If you do not have hunting, the line will give a busy signal.
Ring AgainIf you get a busy signal when calling an on-campus extension, this feature will notify you when the line is no longer busy. This feature will not work if the number you are calling has voicemail.
Speed CallThis feature will create a speed dial list for you. You can call the numbers on the list by dialing the 1, 2, or 3 digit speed dial number. Multiple people can also share a single speed dial list.
TransferThis feature allows you to transfer a call to another extension on campus.
Auto Dial (Digital Only)This feature will create a speed dial key on your digital phone which you can program. This feature is not necessary on 3904 telephones because they have an internal phone book.

To change the phone lines that appear on your multi-line phone, please fill out the section below.
Line # (4 digits) (Digital Only)If you have a digital phone, you can add or remove the phone numbers that appear on your set.	Ringing (blink and ring) Non-Ringing (just blink)
Line # (4 digits) (Digital Only)If you have a digital phone, you can add or remove the phone numbers that appear on your set.	Ringing (blink and ring) Non-Ringing (just blink)
Line # (4 digits) (Digital Only)If you have a digital phone, you can add or remove the phone numbers that appear on your set.	Ringing (blink and ring) Non-Ringing (just blink)
Line # (4 digits) (Digital Only)If you have a digital phone, you can add or remove the phone numbers that appear on your set	Ringing (blink and ring) Non-Ringing (just blink)