Design and build a queue

Telecommunications Department

Hours of Operation 8:00 am - 4:30 pm, Monday - Friday.

*Summer/Winter break hours are 8:00 am - 4:00 pm

Administrative or Service Agencies

Add Reporting and Real Time Display to ACD Queue

ACD queue programming requests are usually completed within seven to ten business days. All programming on ACD queues takes place outside of normal business hours. This change will affect all of the phones in the queue including the supervisor set.

The cost to add reporting and real time display to ACD Queue is $45. There is also a monthly maintenance fee of $2.25.

Contact Information
Your Name:	Your Telephone Number:	Your Email Address:
*	*	*

Billing Information
Account to be billed: *	Account if not listed:

Hours that the queue is open:

Which people in your department will need access to the display and reports?

Additional Information and Comments:

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* Required Information: This form can not be submitted without the required information.