| Repair Information |
| Please fill out one of the following two options: |
| You are reporting trouble on telephone number (4 digit
ext.) This should not be the same as the contact number above: |
|
| You are reporting a Frontier payphone in trouble: |
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| Location of Trouble: |
| Building: |
Room: |
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* |
* |
| Please insert the date the problem started: |
Please insert the time the problem started: |
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* |
| If possible, please explain the problem. |
| Dial tone |
Static/Line Problems> |
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| No dial tone. |
I can hear static on the line. |
| No dial tone; buttons on the telephone set are lit. |
The other person hears static on the line. |
| Constant busy dial tone. |
Telephone calls are cutting in and out. |
| One Way Audio |
Not Ringing |
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| Hard for other person to hear me. |
Does not ring. |
| Hard to hear the person on the other end of the call. |
Does not ring, calls forwarded to voicemail. |
| Equipment Problems |
Dialing Problems |
| Telephone set physically damaged. |
Dialing one number, but reaching the wrong number. |
| Wall jack physically damaged. |
Can't make long-distance calls. |
| Handset cord physically damaged (curly cord). |
Can't make local calls. |
| Buttons on telephone set are stuck. |
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| Silver Satin Cord Damaged (cord from wall to phone). |
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| Telephone Features Not Working |
| Call Waiting |
Message Waiting |
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| Caller ID |
Please tell us when you will be available to greet our technicians and show them the phone in need of repair.
If you would like a copy of this request for your records,
please print this page before you submit the form. Use the print button below.
