Telecommunications Department

Student Telephone Line Repair Form

Work orders are usually completed within two business days after request receipt, 8 am - 4:30 pm, Monday-Friday.

Contact Information

Repair Information

Dial Tone

No dial tone

No dial tone; buttons on the telephone set are lit

Constant busy dial tone

One Way Audio

Hard for other person to hear me

Hard to hear the person on the other end of the call

Static/Line Problems

I can hear static on the line

The other person hears static on the line

Telephone calls are cutting in and out

Not Ringing

Does not ring

Does not ring, calls forwarded to voicemail

Equipment Problems

Telephone set physically damaged

Wall jack physically damaged

Handset cord physically damaged (curly cord)

Buttons on telephone set are stuck

Silver Satin Cord Damaged (cord from wall to phone)

Dialing Problems

Dialing one number, but reaching the wrong number

Can't make long-distance calls

Can't make local calls

Message Waiting

Telephone Features Not Working

Call Waiting

Caller ID

Additional Information