Hours of Operation 8:00 am - 4:30 pm, Monday - Friday.

*Summer/Winter break hours are 8:00 am - 4:00 pm

Faculty & Staff
Telephone Line/Equipment Repair
Form

Telephone and Telephone line repairs will be completed within 24 business hours of the request receipt.

Contact Information
Your Name: Working Contact Telephone #: Your Email Address:
* * *
Your Department If Account is not listed enter below:
*

Repair Information
Please fill out one of the following two options:
You are reporting trouble on telephone number (4digit ext.)
You are reporting Frontier payphone in trouble:
Location of Trouble:
Building: Room:
* *
Please insert the date the problem started: Please insert the time the problem started
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If possible please explain the problem
Dial tone Static/Line Problems
No dial tone. I can hear static on the line.
No dial tone; buttons on the telephone set are lit. The other person hears static on the line.
Constant busy dial tone. Telephone calls are cutting in and out.
One Way Audio Not Ringing
Hard for other person to hear me. Does not ring.
Hard to hear person on other end of call. Does not ring, calls forwarded to voicemail.
Equipment Problems Dialing Problems
Telephone set physically damaged. Dialing one number, but reaching the wrong number.
Wall jack physically damaged. Can't make long-distance calls.
Handset cord physically damaged (curly cord). Can't make local calls.
Buttons on telephone set are stuck.  
Telephone Features Not Working
 Queue Problems
Call Forward Calls not going to the queue.
Call Pickup Phone automatically placed in "Make Set Busy" mode .
Conference Unable to place phone in "Not Ready" or "Make Set Busy" mode.
Group Call Unable to log into the queue.
Message Waiting Display not working.
Ring Again Problem with headset. (please check batteries)
Speed Call Keeps dropping calls.
Transfer  

Additional Information and Comments:

If you would like a copy of this request for your records, please print this page before you submit the form. Use the print button below.

* Required Information: This form can not be submitted without the required information