| No Dial Tone | |
|---|---|
| Check This | Solution |
| Is the phone line cord plugged securely into both the wall and the phone? | If not, plug both ends in securely. You should hear and feel a click or snap as the cord is inserted into the outlet. |
| Is the phone line cord damaged or cut? | If yes, you will need to replace the phone line cord. These can be purchased on our website. |
| Is the phone line cord plugged into the data jack? | If yes, unplug it from the data jack and plug it into the voice jack. |
| Is the handset cord(curly cord) securely plugged into the handset? | If no, push the handset cord into both the handset and phone. |
| Line Noise / Static | |
|---|---|
| Check This | Solution |
| Is the phone line cord plugged securely into both the wall and phone? | If not, plug both ends in securely. You should hear and feel a click or snap as the cord is inserted into the outlet. |
| Is the phone line cord damaged or cut? | If yes, you will need to replace the phone line cord. These can be purchased on our website. |
| PBN Not Working | |
|---|---|
| Check This | Solution |
| Has your PBN been activated? | Click here for information on reactivating your PBN |
| Did you press the wrong key? | Try entering your PBN again |
| Has your last bill been paid? | If not, you will need to pay your bill to be reconnected |
| No Caller ID / Message Waiting Light | |
|---|---|
| Check This | Solution |
| If you have an analog phone - is the power supply plugged into your phone and into a working jack? | If not, plug both ends in securely. If yes, you will need to order a new phone. These can be purchased on our website. |
| If you have a digital phone - is the phone cord plugged securely into both the wall and the phone? | If no, please plug both ends in securely. If yes, unplug the cord from the phone, count to 10 and plug it back in. |
| Fax Machine Not Working | |
|---|---|
| Check This | Solution |
| Is the phone line plugged into the fax machine and the correct wall jack? | If not, plug both ends in securely. If yes, unplug the phone line and turn off fax machine. Count to 10 and then plug the phone line back into the fax machine and turn the power on. |
Collaborative Training Dinner
5 pm - 7 pm
Faculty Staff Convocation
8:30 am - 10:30 am
Collaborative Training
1 pm - 5:30 pm
Red Cross Blood Drive
11 am - 4 pm
