When you make an appointment with a tutor, it is a firm appointment. This means that you must show up for the appointment and arrive on time. If you need to cancel an appointment, you must do so well in advance of the appointment date. Our policy is a “3 strikes and you’re out” policy. Be aware, though, that most offenses count as 2 strikes. The list of offenses and their penalties are listed below.
If you receive 3 or more strikes in a semester, then you will be banned from receiving tutoring by appointment.