Faculty Services

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Your online Faculty Information Packet is now Available Here!

Please inform a MetroCenter staff member of any handicapped students in your class.

Emergency Information
In case of an emergency, the fire alarm will sound. Please leave the building by the closest exit and do not use the elevators. If you are handicapped, please wait at the designated Area of Refuge. Dial 911 at any pay phone or cell phone to report an emergency.

Click on the following links for additional services:

Library Instruction

Have your students learn all about finding authoritative information sources for their research papers and projects as we provide general or in-depth training on the latest databases. For further information or to set an appointment, contact Linda Hacker, X2770, lhacker@brockport.edu

Career Services

Available in the Career Services Satellite Center. The office supports students and alumni on all issues relating to career decision-making and job search services. You can obtain more information about services at this satellite center by visiting https://www.brockport.edu/academics/career/ or e-mail services requests to Careermc@brockport.edu

To make an appointment with the Career Counselor on site, call Phyllis Griswold at (585) 395-8479.

Textbook Ordering

The College at Brockport students taking MetroCenter, online or off-site courses will receive FREE shipping on all text books purchased through the Barnes & Noble College Bookstore.

Questions? Contact the Barnes & Noble College Bookstore at http://brockport.bncollege.com/ or (585) 395-2554

Making Copies

The copier* is located in Room 326 and is available for use during our operating hours. Your department PIN number must be used to make copies. Allow five business days for a copy job completion.

Please send large jobs (more than 325 pages) to the College Print Shop or your department secretary.

*Departments are billed for copier usage.


Faculty Mail Slots are located in Room 326 on the third floor (except for GRC-MSW faculty). Please check your mail regularly. Your mail slot is your communication link with your department. Phone messages and student papers will be left in your mail slot. Courier Male Service: Mail items going to Campus for processing are delivered on a daily basis. There ia a 10-lb weight limit for these items. Inter-office mail that comes from Campus, and US Mail, are are processed daily. Please leave any outgoing mail in Room 326. Inter-office envelopes are available for your use in Room 324.

Class Cancellations

If you cancel class or change your schedule, please notify our office, your department and students in your class. We will post changes and inform students who may show up for class accordingly.

Instructor Storage

Instructional materials may be stored in the cabinets located in the faculty offices and classrooms. Please mark your materials with your name and class.

Items should be cleared out at the end of the semester.

Offices and Lounge

The faculty offices and lounge (Room 339) are located on the third floor in the administration wing. Keys for the offices are located behind the door in Room 326 (copier room)

Technology Service Requests

Technology service requests at the MetroCenter can be made via Service Now (a self-service portal).

When you open a ticket, you will receive an email that is interactive. You can click on a link in the email to look at your ticket, add information if necessary, and communicate with a technician.

For help in completing a Service Now ticket:

Audio Visual Equipment

Requests can be made online at the MetroCenter Forms page.

You can also process your AV request as follows:

  • Fax completed form to (585) 395-8636
  • Deliver to Room 327 on the 3rd floor.

Forms may also be obtained in Room 326 & 327 on the third floor. Completed forms are required at least three business days in advance to reserve equipment. We cannot guarantee the provision of equipment requested if needed shorter than three business days. Brockport ID will be required to check out camcorders and tape recorders. Equipment is for use in the building only.

Portable Computers and LCD Projectors

Computer equipment must be reserved three business days prior to use. First-time users must call the METROCENTER at (585) 395-8000 to set up training. Data ports are available in all classrooms. Please reserve computer equipment only for the time/dates of use.

*Note: Please report any equipment problems to a MetroCenter staff member.

Classroom Assignments

Room assignments are posted on the (first, second, third and fourth floors) for the first week of class. If you can not access your classroom, please inform the MetroCenter staff on the third floor.

  • If you have any questions or concerns regarding your classroom, bring this to the attention of the MetroCenter staff. (Report any facility or equipment concerns, food spills, or damage immediately.)
  • You may arrange your class furniture as best suits your instructional needs. Please leave your classroom clean, and in good condition for the next class.
  • Any and all room changes must be requested in writing.
  • Chalk and white board markers may be obtained at the third floor administrative area.


Children/minors are not allowed in the facility unsupervised by an adult. However, if the supervising adult is in your class, they may remain in your classroom, at your discretion.

Last Updated 10/20/17

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