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Student Services


Student Services

Included under the umbrella of "student services" are offices whose responsibilities differ widely. Some serve every student every semester (such as Registration and Records), some exist to support special elements within the student population (such as Veterans Affairs and the Educational Opportunity Program), some provide students with direct support in their academic programs (such as the Academic Improvement Center and Academic Advisement), and others focus on health and social activities (Health Services and Campus Recreation).

All SUNY Brockport student services are listed alphabetically below, followed by a brief description of their responsibilities and their location.


Academic Advisement

This office provides students with information and advice concerning academic policies and procedures, evaluates transcripts from other institutions to determine Brockport credit, conducts the College's probation and dismissal program, coordinates the Degree Audit Reporting System [DARS], coordinates all advisement/ registration programs for new students, and provides information and advice concerning academic eligibility for financial aid.

Located on the main floor of The Rakov Center for Student Services, the Office of Academic Advisement is open 8 am - 5 pm during the academic year, 8 am - 4 pm summers, and evenings during certain registration programs.


Academic Computing Services (ACS)

Academic Computing Services operates Dailey Hall Computing Center. The building, located at the west end of the Mall, contains five computer classrooms and large open access areas. A wide variety of computing hardware is available including over 150 networked IBM, Zenith and Macintosh personal computers plus Sun and HP work stations.

The Prime 6650 mainframe is accessible from Dailey, from residence halls and offices on the campus fiber optic network, and from off-campus through dial-up modems. All students are eligible for accounts that allow access to e-mail, Internet, Gopher, World Wide Web and Drake Library's computerized catalog system.

Instruction in a variety of applications as well as in uses of Internet and World Wide Web as research tools is offered by ACS at the beginning of each semester. A trained student staff provides assistance for the wide selection of ACS-supported software. For hours of operation, call 395-2390.


Center for Academic Improvement

The Center for Academic Improvement offers students an opportunity to sharpen their writing, math and study skills and to learn new computer skills to meet the challenge of college-level work. Services include: tutoring for writing and math, instruction in word processing, a computer classroom for software demonstrations and instruction, and a computer room for students to work independently on assignments. International students can participate in the Conversations Partners program to strengthen their English language skills. A professional staff coordinates the various areas, which are open mornings, afternoons and some evenings. The Center is located in B-10 Cooper Hall. For more information call (716) 395-2293.


Admissions

The Admissions Office is the point of entry for all new students at SUNY Brockport. On-campus admissions information sessions are available each Monday, Thursday and Friday at 1 pm when classes are in session. Campus tours are provided Monday through Friday at 11:30 am and 2 pm throughout the year when classes are in session. Admissions information sessions and campus tours are also available on selected Saturdays and holidays in the fall. Students should always bring high school transcripts, and ACT or SAT scores or college transcripts to enable our professional staff to discuss their admissions potential. Arrangements to visit the Brockport campus can be made by writing or calling the Admissions Office at (716) 395-2751. Refer to the SUNY Brockport home page at www.brockport.edu for the most current admissions information or for an electronic admissions application.


Adult and Continuing Education

The Division of Adult and Continuing Education plans for and promotes SUNY Brockport's programs and services to the adult learner. To this end, the Division is involved in curricular concerns and student services, including developing and delivering courses to off-campus sites, coordinating the development and implementation of telecourses and providing in-service training to area institutions and businesses.

It is responsible for several publications including ACE Today, the newspaper for adult students; fact sheets; and other materials designed to recruit, enroll, and retain adults. The Division also develops and coordinates the following workshops for adults: The College Connection, the college information sessions on teacher certification and undergraduate and graduate studies; and orientation sessions each semester.

The Office for Adult and Continuing Education is located on the main floor of the Rakov Center for Student Services. It is open 8 am - 5 pm throughout the year. For more information, call (716) 395-ACE-1 (2231).


The Bursar's Office

The Bursar's Office is responsible for the collection of tuition, fees, room and meal plan costs. The office also issues refunds, distributes financial aid funds, distributes student payroll checks, and certifies eligibility for the New York State Tuition Assistance Program. Located on the second floor of The Rakov Center for Student Services, the office is open 8 am - 5 pm weekdays throughout the academic year, 8 am - 4 pm weekdays (except Thursday, 8:30 am - 4 pm) during summers. For more information, call (716) 395-2473 or 800-295-2255.


Campus Recreation

The Campus Recreation Office provides a comprehensive program of recreational and leisure activities as SUNY Brockport-owned and -operated facilities.

Programs are designed to serve SUNY Brockport students, faculty, staff, alumni and interested members and agencies of the greater Brockport community. All recreational programs assist participants in developing lifelong leisure and recreational habits.

Informal recreation hours are arranged at the beginning of each semester and are advertised throughout the campus. Facilities available for informal recreation include the ice arena; fitness center; gymnastics room; pool; handball, squash & racquetball courts; five gymnasia; bowling alley; outdoor athletic fields and tennis courts.

Intramural sports are scheduled on a seasonal basis and utilize both indoor and outdoor College facilities at times when classes and intercollegiate athletic programs are not using these. Offerings have included cross country, racquetball, handball, basketball, waterpolo, soccer, broomball, hockey, football, softball, volleyball, and floor hockey. Additional intramural activities will be offered in high interest sports and programs. Special events include Midnight Merry Madness, 3 x 3 basketball tournaments and Little Rubber Raft Race.

The Ice Arena is open from September through March and may be used during scheduled hours.

The Campus Recreation Office is located in the Tuttle North Administrative Wing, (716) 395-2229 or (716) 395-5328.


Career Services

Career Services offers a full range of programs to assist students and alumni with each phase of career development, from initial exploration through pursuit of full-time professional employment upon graduation. Housed in the office are Career Planning and Advisement Services, a Career Resource Room, Cooperative Education, Community Service, Experiential Education, Placement Services, and Student Employment. On the main floor of The Rakov Center for Student Services, the office is open 8 am - 5 pm weekdays during the academic year, and 8 am - 4 pm weekdays during the summers. For more information, call (716) 395-2159.


Counseling

The Counseling Center at SUNY Brockport assists students in an atmosphere of confidentiality and support. Whether the service provided is individual or group counseling, and whether the assistance is provided in a single visit or over an entire semester, the ultimate objective is the same: a more effective and adaptive individual, increasingly able to capitalize on his or her own resources, and to cope with future situations.

Staff in the Center are trained in fields such as counseling, counseling psychology, and clinical psychology, and have extensive experience in working with a college population. The Counseling Center, in Hazen Hall, is open 8 am - 5 pm weekdays during the academic year. Appointments can be scheduled at the Center or by calling (716) 395-2207.


Cultural Center for Student Services and Development

The Cultural Center provides direct services to African-American, Native-American, Asian-American, international students, and other underrepresented populations. The Center sponsors programs, activities and workshops to increase cultural awareness, sensitivity and understanding of the diverse cultural backgrounds representing members of the Campus constituency. Moreover, the Cultural Center provides an informal meeting place for students and provides films, exhibitions, panel discussions, workshops, guest lectures and other activities that further develop and promote cultural awareness. The Center also provides student support initiatives such as the Faculty/First Year Student Mentoring Program.

Through the collaborative efforts of the Cultural Center, the Office of Student Activities, and the Leadership Development Institute, SUNY Brockport students have an opportunity to enhance their leadership skills. Students are offered seminars on self-esteem, and self-awareness; in addition to others such as test-taking, study habits, critical thinking, public speaking and leadership. To assist further with the development of leadership skills, credit-bearing courses and volunteer opportunities are offered to all students.

The Cultural Center, located in Room 224 of Seymour College Union, is open 8 am - 5 pm throughout the academic year, and 8 am - 4 pm during the summer. For more information, please call (716) 395-5245.


Dining Services

The "basics" are provided by the Brockport Auxiliary Service Corporation (BASC), a not-for-profit corporation managing dining services, the College Store, Thompson Conference Center, as well as video and vending services. As an on-campus student, you must enroll in a dining option plan.

You can eat anywhere on campus--the choice is yours. The BASC Dining Services Department is committed to providing you the most complete dining program to be found on any campus. In fact, the SUNY Brockport concept of diversified dining was recently recognized by SUNY students as the #1 Dining Service in the entire SUNY College system. The quality and convenience are second to none.

There are two cafeteria-style dining halls on campus:

Harrison Dining Room is the larger of the two dining halls. Harrison is well-known for its unique, built-in charbroiler, tremendous salad bar and pasta bar. There you will find a classic, all-you-can-eat buffet, featuring several entrees--including vegetarian offerings--and nutritional information for those concerned about their dietary intake.

Brockway Dining Room is surrounded by the freshmen residence halls and is known for its quaint atmosphere, friendly service and awesome breakfasts with Belgian waffles you make yourself! At lunch and dinner, Brockway features home-style cooking and a New York-style deli bar.

There are also several dining locations featuring both national and local brands:

Trax offers fresh-dough pizza, subs, Buffalo-style chicken wings and an abundance of sweet treats from noon until midnight. Trax also features cable TV for relaxed viewing.

The Gallery Restaurant offers a full range of carefully prepared culinary choices in an atrium-like, garden atmosphere. The menu is appetizing--from sandwiches to a huge luncheon buffet, a favorite of our student customers.

Union Square is our very popular food court filled with a variety of flavors and aromas. It is the most convenient and popular gathering spot. The food court features all sorts of quick-service food. From freshly baked-on-the-premises cookies to nacho chips and cheese, Union Square is there when you've got the munchies between regular meal times. Vending machines with hot and cold foods are ready when you are. Sumptuous food offerings include Mexican, Italian, Greek and Chinese specialties and even KFC Express.

Open from 8:30 am to 5 pm throughout the academic year, the Dining Service Office is located in Brockway. Summer hours are 8 am to 4 pm. For more information, call (716) 395-2570.


Disabled Student Services

The Office for Students with Disabilities/ADA Compliance provides support and assistance to individuals with medical, physical, emotional, or learning disabilities; especially those experiencing problems in such areas as academic program, career choice, employment, or adjustment to the campus environment. Among the services provided are those related to accessibility of campus facilities, adaptive equipment, notetakers, alternative testing, advocacy and referral to appropriate governmental and community agencies.

The Coordinator for the Office for Students with Disabilities/ADA Compliance serves as an advisor to the campus at large on matters related to disabled services, and works closely with other offices to ensure that the needs of those with disabilities are met. The Office for Students with Disabilities/ADA Compliance is located on the second floor of the Seymour College Union, Room 224, and is open 8 am - 5 pm weekdays during the academic year, 8 am - 4 pm during the summers. It is accessible by elevator from the ground-level entrance, with power doors and reserved parking immediately adjacent. For more information, call (716) 395-5409 (V/TDD).


Educational Opportunity Program (EOP)


Financial Aid Office

The Financial Aid Office is responsible for the administration of federal and state financial aid program funds. Services include determination of student eligibility for aid, and counseling on appropriate application for funds. The Financial Aid Office assists students in the payment of their college expenses by providing deferments (credits to the college bill) for financial aid awards. The Financial Aid Office, on the main floor, south wing, of The Rakov Center for Student Services, is open Monday through Friday 8:00 am - 5 pm throughout the academic year. The Office hours are 8 am - 4 pm during the summer. For more information, call (716) 395-2501 or (800) 295-9150.


Health Center

The Student Health Center provides primary medical care through an out-patient clinic staffed by physicians, physician assistants, nurse practitioners and registered nurses. Located in Hazen Hall, the Center is open weekdays 8 am - 5 pm and Saturdays 10 am - 2 pm during the regular academic year, and on reduced hours during summer sessions. When the Center is closed, students may use the services of Lakeside Memorial Hospital's Emergency Room on a fee-for-service basis.

The College expects that all students have adequate accident and sickness insurance to cover medical services not provided through the Student Health Services Center. Full-time students should either subscribe to the sickness and accident insurance program endorsed by the College, or have comparable privately arranged coverage. Part-time graduate students carrying a minimum of six credits per semester may also elect this program.

For more information about the Health Center, call (716) 395-2414.


International Education Program

Qualified students are encouraged to participate in first-hand educational experiences in other countries and cultures.

SUNY Brockport sponsors diverse overseas programs that embrace many academic fields such as social sciences, physical education, dance, communication, English literature, history, Spanish, French, criminal justice, political science, and sociology in countries such as France, Germany, England, Mexico, Canada, Japan, Italy, Ghana, Greece, and Jamaica.

In addition to these programs, SUNY Brockport students are eligible to participate in overseas programs sponsored by other SUNY and non-SUNY colleges.

Advice and assistance for interested students are available through the Office of International Education, on the main floor of The Rakov Center, (716) 395-2119. The office is open 8 am - 4 pm weekdays throughout the year.

International Institute

The International Institute at SUNY Brockport links the College's overseas programs with its international business and economics and International Studies majors, as well as other international academic areas such as Asian, Canadian, and Latin American studies, the Department of Foreign Languages and Literatures and the Department of African and Afro-American Studies. The International Institute extends SUNY Brockport's commitment to preparing students for the global challenges of life and careers in the 21st century. For more information, contact Dr. Walter Boston, Jr., director, Rakov Center (716) 395-5467.

International Student Services

The Office of International Student Services provides assistance and support to international students who have been accepted by SUNY Brockport and granted a student visa (F-1). The International Student Advisor works closely with faculty and various college support services, and with community service agencies and organizations to facilitate the adjustment of international students to the College and the larger community.

SUNY Brockport is an institutional member of NAFSA: National Association of Foreign Student Advisors. Every international student is a member of the International Foreign Student Association, which fosters a cultural exchange program among international students, American students, and faculty. The Office of International Student Services is located in Seymour College Union, Room 224, where the Cultural Center provides an informal meeting place for international students and others. The office maintains close ties with the U.S. Immigration Office in Buffalo, and is able to provide students with information regarding their international status.

The office is open 8 am - 5 pm during the academic year, 8 am - 4 pm during the summer. For more information, please call (716) 395-5899.


Library

Drake Memorial Library is a modern, three-story facility offering a full range of services. Seating 1,200, the building houses a collection of 430,000 books, 105,000 bound journals, 1.9 million units of microtexts, and extensive collections of documents and audio-visual materials. The collection grows by approximately 12,000 volumes annually. A computerized catalog and other on-line services help users access locally-held materials as well as offsite information databases.

The library's schedule varies, so patrons are advised to call the recorded information service number, (716) 395-2288, for current hours.

Public Safety

The Department of Public Safety provides service and protection for the entire campus community. Among its many duties are traffic control, foot patrol, bicycle patrol, criminal investigation, medical emergency coordination, and record-keeping. All Public Safety officers are duly certified Peace Officers of New York state, with the full powers of police officers while in the performance of their duties.

Public Safety operates 24 hours a day, and relies on the cooperation and assistance of all members of SUNY Brockport community in providing safety and protection. Members of the College community are urged to report anything of a suspicious nature, as well as fires, medical emergencies, and potential hazards, to the central office or to any Public Safety officer. Public Safety's telephone numbers are (716) 395-2222 for emergencies, (716) 395-2226 for non-emergencies.

Registration and Records

The Office of Registration and Records is responsible for all registration activities, and for creating and maintaining permanent academic records of all students. These responsibilities include: all registration procedures, including dropping, adding, and withdrawing from classes; production of all editions of the "Schedule of Classes" used for registration purposes; verification to other SUNY Brockport offices and external agencies that students are officially enrolled; collection and distribution of grades, and posting of those grades to students' permanent records; and the provision of transcripts of students' permanent records. The Office also assists students and alumni to assemble a credentials file containing letters of reference, and provides such files to prospective employers and graduate schools upon student request.

The Office of Registration and Records is on the second floor of The Rakov Center for Student Services, (716) 395-2531. The office is open 8 am - 5 pm weekdays during the academic year, 8 am - 4 pm summers, and extended hours during registrations and during the first week of classes each semester. Refer to the SUNY Brockport home page at www.brockport.edu for the most current registration information or semester schedules.


Residential Life

The Office of Residential Life, in the east wing of Hazen Hall, is the central management group for the residence hall system. Through its staff of Resident Directors, Resident Assistants, Night Desk Attendants, and other support personnel, the Office provides a program to ensure a high quality of life in the residence hall system that complements SUNY Brockport's educational mission. Residential Life is involved in almost every out-of-classroom student activity. Among others, concerns in the following areas can be resolved through contacting this office: judicial system activity, condition of room/suite/hall, damage/key bills, housing charges, Night Desk Attendant program, personal safety issues, programming/Resident Assistant program, student residence councils, and staff and student development programs and activities. The office is open weekdays 8 am - 5 pm during the academic year, 8 am - 4 pm summers. For more information, call (716) 395-2122.


Smoking Policy

Since July 1, 1993, SUNY College at Brockport has been smoke-free. Smoking has been strictly prohibited in all campus buildings, at the Educational Opportunity Center in Rochester, and in all vehicles owned by the college or its auxiliary service corporation (FSA). Doorway areas are considered part of the building and are likewise smoke-free.

The only exception to the smoke-free policy is in private quarters in residence halls. In residence halls smoking is prohibited in all areas which students use in common, or to which the public has access. Smoking is allowed in designated student bedrooms only at the request and with the approval of all assigned occupants.


Student Activities

The Office of Student Activities provides and advises a comprehensive program of social, cultural, recreational and educational activities and services using all campus facilities and resources.

Events may be planned and scheduled, lockers rented, and newspapers subscribed to or purchased. A host of other services and opportunities are available through the Seymour College Union and the Student Activities staff. The Office of Student Activities also serves as the liaison between SUNY Brockport and the campus's 13 nationally affiliated sororities and fraternities, and Brockport Student Government. The professional staff is also available to advise, develop and conduct workshops ranging from personal development to skills enhancement and leadership training, focusing on student development through involvement in co-curricular programs and activities.

Located on the second floor of the Seymour College Union, the office is open 8 am - 5 pm weekdays. The Service Desk is open until 11 pm seven days a week. For more information, call (716) 395-5646. For more information on scheduled campus programs call the Activities Hotline at 395-EVNT.


Student Support Services Program

The Student Support Services Program (SSSP) provides coordinated support services to 250 students who belong to one or more of the following student groups: first-generation college student (neither parent has a four-year baccalaureate degree), financially disadvantaged (per federal guidelines), or disabled (verification is required). The purpose of SSSP is to retain and to graduate eligible students enrolled or accepted for enrollment at SUNY Brockport. The program design has four components: academic support; personal, financial, and career counseling; disabled student services; and informational, social, and cultural enrichment activities. Student Support Services is located in C-7, Cooper Hall, (716) 395-5891.


Undergraduate Research

Research options are available and encouraged in every field of study at SUNY Brockport. Individual students work with faculty members and other students on current issues and areas of interest in their disciplines, often resulting in co-authored publications in academic and professional journals. Additionally, each year SUNY Brockport sends students to the National Conference on Undergraduate Research to present the results of their work in a variety of formats: oral presentation, posters, and performances. In doing so, students interact and exchange ideas with other students and faculty from schools such as Harvard, Yale, University of California-San Diego/Davis, Wheaton, Colgate, and MIT. Conference papers are published in an academic journal which contains the proceedings of the conference.

Also, the Ronald E. McNair Post-Baccalaureate Achievement Program, funded by the U.S. Department of Education, encourages and supports involvement in research by students from low-income and underrepresented groups.


Veterans Affairs

SUNY Brockport is approved by the New York State Education Department for the training of veterans and other eligible persons. The Veterans Affairs Office assists eligible veterans and dependents in applying for veterans educational benefits, arranges deferral of college charges against those benefits, and certifies attendance to the Veterans Administration. For more information and for publications concerning veterans educational benefits, call (716) 395-2315, or visit the office on the main floor of the Rakov Center for Student Services (in the Financial Aid Office), which is open weekdays 8 am - 5 pm during the academic year, and 8 am - 4 pm summers.

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Last Updated 8/28/17

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