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EagleSUCCESS is a community-based early-alert support tool. It is not a reporting tool. The earlier an alert is raised, the better chance we have of identifying and addressing potential success barriers.

Login to EagleSUCCESS    Templates for Messaging

EagleSUCCESS can help you by

  • Providing an avenue for you to communicate with students and give feedback about their academic progress
  • Helping you facilitate a timely connection to campus support professionals and services
  • Allowing you to quickly access a variety of student information

Instructions & How To's

  1. Setup Your Profile

  2. Setup Your Office Hours

  3. Raise a Flag

  4. Progress Surveys

Setup Your Profile

Some of your profile, such as your contact information, is imported from Banner.

  1. Click on your name in the top navigation bar, and select the Institutional Profile tab.
  2. Add a photo by clicking the Upload Photo link 
  3. Edit your phone number (if needed) and add an alternate email address (optional) to have EagleSUCCESS send emails to an address other than your institution email. Select the “Both” button to receive email at both accounts.
  4. Double check that the time zone selected matches your time zone. This time zone will be used when including appointment times in emails from EagleSUCCESS.
  5. Add information to the “General Overview” and “My Biography” sections to let students know a bit more about you.
  6. Click the Submit button to save your changes.

For more information and additional profile settings, watch these Two Minute Tips from Hobsons
(the version shown may not match our active version, but the steps are the same):

Update your EagleSUCCESS Profile
Update how you are emailed about Flags, To-Dos, and Referrals
Update how you are emailed about Appointments

Setup Your Office Hours

The first time you log in to EagleSUCCESS, the system will provide a ‘wizard’ to walk you through setting
up your office hours, which enables students to schedule time with you.
If your office hours are different week-to-week, follow the “If your office hours don’t repeat weekly, click here” link. If your office hours recur:

  1. Complete the fields presented to specify:
    • What day(s) do you have office hours?
    • What time are your office hours?
    • Location (e.g. the building and room number of your office).
    • If relevant, provide Instructions for students who make appointments with you.
  2. Click the Set up Office Hours button to save your office hours.

Video Tutorial: How to Set Up Office Hours

Raise a Flag

  1. Click on the Students navigation item to see all of your students.
  2. Find the student you want to raise a flag for – Click on the student’s name to bring up the student’s folder. Note: Anywhere you see a student’s name as a link it will take you to their folder.
  3. When you click on the Raise Flag button, a list of flags that can be raised is displayed.
  4. Select the appropriate flag, enter comments
  5. Click the Save button.
  6. The appropriate individuals will be automatically notified.

Progress Surveys

Flags can also be raised by submitting a progress survey. You will receive an email reminder when there
is a new survey for you to complete.

  1. Click on the Students navigation item and then choose the Progress Surveys tab.
  2. Check the boxes to raise praise or concerns about certain students.
  3. Click Submit when you are finished to raise the selected flags.

Note: You may be asked to submit more than one survey. They will be listed in a drop-down menu on the Flag Surveys tab.

Last Updated 11/7/19

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