Office Assistant 1 (Keyboarding) Vacancy in Registration and Records: The College at Brockport

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Office Assistant 1 (Keyboarding) Vacancy in Registration and Records

The Office of Registration and Records Office Assistant 1 (Keyboarding) Full-time, Contingent Permanent Monday - Friday, 9 am to 5 pm Line #:00271

Position Summary:

The Office Assistant 1 (Keyboarding) for the Office of Registration and Records answers questions from and provides information to various parties regarding transactions and procedures; operates various communications systems such as telephones and computers; provides customer service for the office, and performs routine processing activities. This position has primary responsibility for printing and mailing of transcripts. This is one of the core functions of the office.

Essential Functions:

•Coordinates the printing of academic transcripts.

•Enters approved grade changes into the Banner student information System.

•Scans and indexes documents in the Banner document management system.

•Provides daily telephone and registration counter service.

•Processes in-person, faxed and/or mail-in registrations and prints course schedules.

•Processes Independent and Directed Study applications and other special registration materials.

•Responds to students and staff inquiries regarding admissions, separations, obligation statuses, leave of absences, registrations, add/drop/withdrawal deadlines, course offerings and enrollment statuses.

•Troubleshoots registration discrepancies - notifies students of the result.

•Provides a variety of backup such as mail, transcript processing, deposits and grade maintenance.

•Indexes documents for current students as well as historical documents for the Retro Imaging Project.

•Processes registration adds/drops/withdrawals within prescribed time frames and published deadlines.

Minimum Qualifications:

Candidates must have permanent appointment in an Office Assistant 1 (Keyboarding) classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 1 (Keyboarding) full time – Brockport location.

Preferred Qualifications:

•Knowledge of Forms Banner and Microsoft Office.

•Ability to process in-person registrations standing at a counter.

•Ability to work under pressure.

•Ability to prioritize tasks and work independently.

How to apply:

Please submit your application, cover letter, resume and contact information for three professional references at by February 8, 2018.

Employment at The College at Brockport is contingent upon the successful completion of a background check and final budgetary approval.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

The College at Brockport, State University of New York is an AA/EEO/ADA employer. The College actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the College.


Gloria Lear,

Human Resources

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