Blackboard and Instructional Design Support: The College at Brockport

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Blackboard and Instructional Design Support

Walk-in Hours for Blackboard and Instructional Design - How may we help you?

Now that the semester is underway, Academic System & Instructional Support (ASIS) would like to remind all faculty, staff and students that we have open walk-in hours to assist you with Blackboard and instructional design questions. We are able to assist with fully online, hybrid and face-to-face classes.

Location: Drake Library, lower level, room 55A

Hours: Mondays from noon to 4 pm

Thursdays from 9 am to 1 pm

Our team consists of:

Shari Hardenbook – Instructional Technologist: Shari can help you with your new to online training and Blackboard course development.

Reddy Anugu – Senior Programmer/Software Analyst: Reddy can assist you with advanced Blackboard tools including Grade Center, Collaborate, Kaltura and more!

Brandon St. John – Learning Management Systems Analyst: Brandon can assist you with any, and all, technical and how to questions relating to Blackboard.

You may stop in during walk-in-hours, or contact one of our team members directly to discuss your needs.

Thanks and have a great semester!


Jeff Thompson, Assistant Director, Academic Systems & Instructional Support, 395-2061,


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