Office Assistant 2 Vacancy in Financial Aid: The College at Brockport

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Office Assistant 2 Vacancy in Financial Aid

The Office of Financial Aid Office Assistant 2 Full-Time, Contingent/Permanent Monday - Friday, 8am to 5pm Line #: 00235

Position Summary:

This position answers all telephone inquiries received in the Financial Aid Office from students, parents, faculty, and staff. Logs all mail received in the office daily; this opens and date stamps mail, reviews documents for completeness and accuracy, and returns documents as necessary. The Office Assistant II prepares documents for scan, and indexes those to prepare for packaging by Financial Aid Advisers.

Essential Functions:

•Disseminates information to students, parents and college staff on the telephone; including scheduling student appointments.

•Reviews all documents received in the Financial Aid Office and requests pertinent information; scans and indexes all documents into the Financial Aid Office imaging system.

•Completes weekly and biweekly reports generated through the Financial Aid Office weekly data load process.

•Maintains and processes all mail generated/received by the Financial Aid Office.

•Assists other office personnel in solving aid-related problems.

•Monitors and prioritizes Office Assistant II assignments.

•Assists in daily input of EOP verification packets and documents.

•Serves as back-up for:

◦Distribution of mail

◦Award letter maintenance

◦Tracking letter maintenance

◦Distribution of reports

◦Front desk receptionist

•Completes forms and procedure updates.

•Assists in the training of Financial Aid Office staff.

•Assists in the coordination and assignment of tasks completed by student employees.

•Adheres to the College at Brockport Student Loan Practices Code of Conduct and SLATE Regulations.

Minimum Qualifications:

One year as an Office Assistant 1; or one year of permanent service in clerical or keyboarding title allocated to Grade 5 or higher and Candidate must have permanent appointment in an Office Assistant 2 classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 2, full-time, Brockport location.

How to apply:

Please submit your application, cover letter, resume and contact information for three professional references at by March 8, 2018.

Employment at The College at Brockport is contingent upon the successful completion of a background check and final budgetary approval.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee.

The College at Brockport, State University of New York is an AA/EEO/ADA employer. The College actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the College.


Gloria Lear,

Human Resources

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