Office Assistant 2 - Calculations - Student Accounts and Accounting Employment Opportunity: The College at Brockport

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Office Assistant 2 - Calculations - Student Accounts and Accounting Employment Opportunity

The Office of Student Accounts & Accounting Office Assistant 2 - Calculations, SG-09 Monday - Friday, 8:15 am - 5:15 pm Full-Time, Contingent/Permanent Line #:00274

Position Summary:

Works collaboratively as a strong contributing member of the Student Accounts & Accounting team. Executes federal, state and other financial aid disbursement processes, as well as various Tuition Waiver Programs. Performs Federal Title IV Financial Aid Recalculation Processes (R2T4), and serves as the initial “intake” for the NYS Tuition Residency and College Tuition Refund Committee. Executes all facets of Financial Aid Loan Declination processes, and updates/maintains departmental web pages.

Essential Duties:

•Executes Federal Title IV financial aid recalculation processes (R2T4).

•Calculates and executes various tuition waiver programs.

•Serves as initial point of resolution for escalated Excelsior scholarship issues.

•Serves as the departmental Excelsior scholarship “specialist”.

•Executes Federal Perkins Loan disbursement processes, including “returns".

•Executes Federal Nursing Loan(s) disbursement processes, including “returns”.

•Serves as the Initial “Intake” for the NYS Tuition Residency applications process.

•Serves as the Initial “Intake” for the College Tuition Refund Committee.

•Executes all facets of Financial Aid Loan declination processes.

•Advises and processes Study Abroad Program advance deposits.

•Verifies, executes and reconciles Study Abroad Program account adjustments.

•Approves and processes emergency loans; reconciles accounts.

•Updates/maintains departmental web pages.

•Performs all tasks associated with the office opening and closing practices.

•Performs Ellucian/Banner, Nelnet and other system testing.

•Provides professional and accurate services to student and family questions and concerns via phone, email and in-person.

•Accurately interprets and adheres to the policies of the office, the College, NYS and the federal government.

Minimum Qualifications:

One year as an Office Assistant 1; or one year of permanent service in a clerical or keyboarding title allocated to Grade 5 or higher and candidate must have permanent appointment in a Office Assistant 2/Calculations classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 2/Calculations, Full-Time, Brockport location.

Preferred Qualifications:

•Performs detailed transactions and adheres to complex rules and regulations.

•Has professional bookkeeping and cash handling experience.

•Has professional experience with Banner student information system.

•Is proficient in Microsoft Office applications (Excel and Word).

•Demonstrates excellence in professional customer service experience.

•Demonstrates leadership skills.

•Ability to work with diverse student population.

•Has excellent communication skills.

•Has professional experience in a Student Accounts or Accounting office.

How to apply:

Please submit your application, cover letter, resume and contact information for three professional references at by March 31, 2018.

Employment at The College at Brockport is contingent upon the successful completion of a background check and final budgetary approval.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

The College at Brockport, State University of New York is an AA/EEO/ADA employer. The College actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the College.



Gloria Lear,

Human Resources

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