NYS & CSEA Partnership for Education and Training
Training offered: Navigating Customer Service Challenges Certificate Program
The NYS & CSEA Partnership for Education and Training (Partnership) is pleased to announce a new online blended learning certificate program for CSEA-represented New York State employees.
The Navigating Customer Service Challenges Certificate Program is an engaging learning opportunity for employees who are looking to enhance their customer service skills. Employees can apply for this program between May 4, 2018 and June 4, 2018. To earn a certificate, participants must successfully complete the program requirements between June 4, 2018 and June 29, 2018.
Please distribute the attached promotional flyer to your managers, supervisors, and CSEA-represented employees. Additionally, consider announcing this training opportunity on your agency intranet, with a link to the Partnership’s website at www.nyscseapartnership.org.
Space in this statewide program is limited. Please encourage employees to apply as soon as possible. For further information, please contact the Partnership at (518) 486-7814 or email firstname.lastname@example.org.
Please see attached for registration information.
posted by khartway [2018-05-07]