Employee Relations Specialist / Senior Employee Relations Specialist Employment Opportunity: The College at Brockport

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Employee Relations Specialist / Senior Employee Relations Specialist Employment Opportunity

Internal Applicants Only

Budget Title: Senior Personnel Associate

Campus Title: Employee Relations Specialist / Senior Employee Relations Specialist

Salary Level: SL4

Minimum Salary: $65,000 for the Employee Relations Specialist; $70,000 for the Senior Employee Relations Specialist

Position Summary

The Office of Human Resources at The College at Brockport, State University of New York is accepting applications and nominations for an Employee Relations Specialist / Senior Employee Relations Specialist. The level and salary of the position will be dependent on the qualifications of the selected candidate. Reporting to the Associate Director of Human Resources, the incumbent independently performs administrative, technical and analytical work to support employee and labor relations activity on the campus. Major responsibilities include: conducting investigations, resolving and mediating workplace conflict, conducting interrogations, coaching managers, and performance management. The position is a first-point contact for employees and managers and provides leadership, guidance and coaching based on applicable state and federal laws, technical letters, collective bargaining agreements, policies, procedures, and best practices. This position oversees performance management programs providing ongoing support to ensure that performance management is being used to effectively manage individual and departmental performance for optimal engagement and success.

Major Responsibilities

Employee/Labor Relations

• Serves as one of three employee relations representatives for The College.

o Administers the provisions of six collective bargaining agreements. Interprets, advises and effectively explains contractual obligations and policies and procedures.

o Resolves employee relations issues and facilitates conflict resolution between employees and supervisors to promote a positive, safe, and compliant work environment.

o Acts as a liaison between HR, department managers and union representatives, and provides advice and counsel to managers and supervisors regarding personnel practices, policy and employment laws.

o Helps directors and supervisors draft appropriate letters and correspondence such as counseling and performance based letters. Drafts written warning, suspension and termination letters.

o Holds fact-finding first step grievance meetings with union officials and employees and makes determinations of fact. Facilitates grievance resolutions by making appropriate recommendations. Represents the campus in proceedings, grievances and arbitrations.

o Participates in Labor Management meetings with various bargaining units.

• Communicates with SUNY System Administration regarding interpretation, clarification, and deficiencies in Contract language.

• Informs campus employees about changes in contractual rights and resolves conflicts arising from the changes.

• Coaches directors and supervisors on the interpretation and implementation of relevant HR policies, procedures and programs.

• Engages in active listening, coaching and counseling to address and resolve employee or management concerns. Listens to the situation/concern thoroughly to provide a portfolio of recommendations for a timely and effective resolution. Creates and presents sound action plans with concrete, actionable measures for effecting change in the workplace to address both technical and interpersonal concerns and to create a positive employer/employee relationship and to promote a high level of employee morale and engagement.

• Consults with management on unemployment cases and represents the College at unemployment hearings.

• Assists the Assistant Vice President for Human Resources and the Affirmative Action Officer with discrimination, harassment and retaliation complaints and investigations as needed.

Performance Management

• Oversees the issuance, tracking and monitoring of professional, classified and M/C staff evaluation/performance program notices according to timelines.

• Coordinates with the Office Assistant 2 to send e-mail performance program and evaluation reminders to supervisors and employees.

• Coordinates with the Office Assistant 2 to maintain an evaluations database to determine appropriate dates for evaluations, renewals, non-renewals, and permanency.

• Follows-up with supervisors on overdue programs/evaluations.

• Generates status reports as needed.

• Provides one-on-one staff and management coaching and guidance to staff, supervisors and managers on performance improvement needs.

• Responds to performance management questions and advises supervisors and employees on aspects of the collective bargaining agreements that pertain to performance management.

• Provides counsel to supervisors on how to write effective performance programs and evaluations.

• Notifies supervisors of classified probationary employees’ appointment requirements. Tracks classified service probationary appointments. Follows-up with supervisor to ensure the probationary review form is completed at least 4 times while employee is on probation.

Required Qualifications

• Bachelor’s degree, preferably in Human Resources or a related field, from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization

• Minimum of five (5) years of Human Resources experience, preferably with an emphasis in the area of employee relations

• Possesses current working knowledge of employment law and regulations including but not limited to Title VII, FMLA, ADA, FLSA, unemployment, labor relations and other relevant employment laws

• Demonstrated ability to work in a fast-paced environment and to prioritize multiple duties

• Strong conflict resolution skills

• Possesses excellent attention to detail, organization, and problem solving skills

• Effective interpersonal skills to work with faculty, staff, and students

• Demonstrates the ability to work independently and work collaboratively as part of a team

• Possesses strong oral and written communication skills

• Proven record of personal integrity, ethical behavior and ability to maintain confidentiality

Preferred Qualifications

• Master’s Degree in Human Resources or a related field from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization

• Experience in public sector labor/employee relations

Salary and Benefits

Position title and salary will be commensurate with level of experience. Excellent benefits package including paid health, dental, and vision insurances, retirement, and generous paid time off.

Department Description

The department is home to the Offices of Affirmative Action, Human Resources, and Payroll. Our team of 17 staff are dedicated and work collaboratively and collegially across offices to support the recruitment, retention and engagement of the College’s workforce. We are committed to ethical and professional behavior and strive to ensure fair and equitable treatment of all employees to contribute to their well-being.

The College

The College at Brockport, State University of New York, serves a diverse student body of over 7,100 undergraduate and 1,100 graduate students enrolled in 50 undergraduate majors and more than 50 masters’ programs, teacher certification programs and advanced graduate certificates supported by more than 750 instructional faculty and professional staff. The College is an inclusive learning community that inspires excellence through growth, engagement, and transformation. Located in western New York, the College benefits from a small town atmosphere located near major metropolitan cities; 16 miles west of Rochester, 45 miles east of Buffalo, and 140 miles from Toronto.

Application Instructions

This position is subject to the Brockport Professional Promotion Program Policy. Priority 1 internal applicants are given first preference and Priority 2 internal applicants are given second preference. Internal application materials will be accepted until 11:55pm on December 3, 2018. To apply, please visit jobs.brockport.edu and input requisition number 494175 in the search field to access the position. For consideration, please complete the application and include your cover letter, resume, and contact information for three professional references.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at info@goer.ny.gov.

We are part of an academic community committed to fostering integrity, civility, and justice. We affirm that the dignity of our Brockport community is protected when free speech, academic freedom and individual rights are expressed within a climate of civility and mutual respect. Striving to learn from each other, we value human diversity because it enriches our lives and it is fundamental to the College’s commitment to teaching, learning, scholarship and service leading to student success.

The College at Brockport, State University of New York is an AA/EEO/ADA employer. The College actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the College.



The Office of Human Resources, 395-2126

Human Resources

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