Director, Residential Life/Learning Communities Employment Opportunity: The College at Brockport

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Director, Residential Life/Learning Communities Employment Opportunity


Campus Title: Director, Residential Life/Learning Communities

Budget Title: Director of Residential Life

Salary Level: SL5

Minimum Salary: $85,000

The College at Brockport, State University of New York is accepting applications for the Director of Residential Life/Learning Communities. Reporting to the Assistant Vice President for Enrollment Management & Student Affairs: Planning, Assessment & Retention. The Director of Residential Life/Learning Communities will provide overall leadership and strategic direction to the department of Residential Life/Learning Communities with specific emphasis on supporting the divisional and institutional strategic priorities. The Director will oversee the comprehensive educational experience for residential students with a strong emphasis on student development and success. To do so, they will provide leadership and oversight of the short and long term management of residential education efforts, including the LLC program, assessment efforts as well as management of the physical spaces in which students live, work and learn. The Director will provide appropriate, developmental supervision to professional staff, office support professionals, graduate students and student employees, and foster a strong culture of collaboration with departments to achieve the overarching goal of student success.

Major Responsibilities

Leadership – Provide leadership and strategic direction to the department of Residential Life/Learning Communities with specific emphasis on the educational program and student success.

• Provide strategic direction for the development of programs, services, and curriculum for RL/LC and creating a vision for RL/LC.

• Provide strategic direction to the development and maintenance the annual operating budget for the department.

• Provide strategic direction to the cooperative management of the physical plant of the Residence Halls.

• Ensure that processes, procedures and educational efforts are in place to create a safe and secure environment for all residents.

• Ensure knowledge and staff training on compliance and reporting requirements related to the Clery Act, Title IX, VAWA, and FERPA.

• Provide leadership to all crisis response and emergency management.

• Oversee the development of all short-term and long-term occupancy planning models and systems.

• Provide leadership to friend-raising programs related to residential and staff alumni groups.

• Support Associate Director in facilitating the DIFR Strategic Team & DIFR Operations Committee.

• Coordinate and manage on-call/duty rotations for central staff and the resident directors.

Residential Education – Provide leadership and oversight of the short and long term management of residential education efforts, including the LLC program, student success initiatives and assessment efforts.

• Oversee the ongoing development and evolution of the residential curriculum, including student learning outcome achievement, satisfaction, engagement and retention of students.

• Serve as the departmental point person to advance the Co-Curricular High Impact Practice EMSA efforts.

• Coordinate departmental assessment activities; serve on EMSA Assessment Team and perform CAS Assessments.

• Oversee the Living Learning Community Program as a major strategy of the Residential Curriculum.

• Provide training and support for staff whom implement various parts of the residential education efforts (RAs, RDs, Central Staff, campus partners, etc.).

• Coordinate early warning and academic intervention efforts; collaborate with the Academic Success Center to integrate efforts that support student retention and success.

Human Resources – Provide appropriate supervision to professional staff, office support professionals, graduate students and student employees. This includes hiring, training, performance planning and evaluation, and progressive discipline as deemed appropriate.

• Hold bi-weekly staff meetings of the department that provide updates and accomplish the work of the department.

• Plan and deliver regular central staff meetings.

• Conduct bi-annual performance reviews and develop annual performance plans and provide regular feedback to direct reports on their performance.

• Serve as a coach and mentor to all staff members within the department.

• Maintain a system for ongoing professional development for RL/LC staff.

• Supervise 4-6 Resident Directors.

• Supervise the Assistant Director and Associate Director of Residential Life.

• Oversee the Resident Director program, including recruitment, training, onboarding and personnel management.

Collaboration & Communication – Provide leadership to a culture of collaboration with departments to achieve the overarching goal of student success.

• In collaboration with Academic Affairs, provide leadership to the growth, development and assessment of Living Learning Communities and faculty involvement.

• Seek out/maintain relationships with appropriate faculty and staff that can be of assistance in the maintenance and development of the residential education initiative.

• Coordinate departmental efforts in college-wide programs such as summer orientation, welcome week/weekend, homecoming, EOP program, open houses, academic convocation, commencement and similar programs.

• Meet regularly with the Student Conduct staff to ensure efforts are coordinated and issues are being effectively and promptly addressed.

• Promote and market residential program successes as appropriate.

• Work to resolve conflict when challenges arise with policies, procedures or staff related to students or their parents.

• Serve as an active, reliable member on division or university committees.

• Serve as a member of the Student Affairs Directors team and the Enrollment Management & Student Affairs Directors team.

• Provide regular updates to supervisor and vice president on activities, celebrations and challenges of department.

• Maintain strong working relationships with several units at the College, including but not limited to the departments listed below. Strong working relationships are demonstrated by the productions of programs and services that meet the identified learning outcomes, effective communication between departmental representatives and continued development of the programs and new initiatives. Academic Affairs, Admissions, Athletics, BASC, BSG, Campus Recreation, Career Services, Community Development, EOP, Facilities Management, Finance & Administration, Prevention & Outreach Services, Institutional Research, Leadership Development, Academic Success Center, Student Union & Activities and University Police.

Student Relations & Advisement – Provide support and advisement to resident assistants, student staff, and residents to promote their personal development and their success.

• Provide support to the implementation of the residential education program, including program specific outcomes and strategies for different segments of the residential population and develop and assess learning outcomes for all programs and services. This includes but is not limited to living learning communities, residential curriculum, critical conversations and interdivisional and cross-divisional initiatives.

• Provide and inclusive and equitable environment where all students feel welcome and are able to express their identities.

Required Qualifications

Master’s Degree in Higher Education, Student Affairs or related field by time of appointment from a college or university accredited by the U.S. Department of Education or an internationally recognized college or university; minimum of five years of progressive experience in Residential Life and/or Student Affairs; demonstrated experience leading responses to campus crisis and emergencies; demonstrated experience with Residential Curriculum and Living Learning Communities, including assessment and student learning outcomes; demonstrated skill working with diverse college populations and commitment to creating an inclusive environment; strong organization, written and verbal communication skills; evidence of strong supervision skills; and, demonstrated experience in fostering collaborative relationships with campus partners.

Preferred Qualifications

Experience with Starfish, SCT Banner Information System, CBORD Odyssey HMS, Maxient and CollegiateLink; willingness to support departmental events and activities outside regular business hours; experience recruiting, training and onboarding students and professional employees; and, experience developing and/or implementing student success initiatives in the residence halls.

Department Description

The Office of Residential Life/Learning Communities Residence halls at The College at Brockport are more than places where students sleep. They are vibrant, active communities where significant learning takes place. They are dedicated to student success through a commitment to collaboration, community, civility, diversity and responsible citizenship. The Residential Life/Learning Communities staff strive to enhance the experience of each of our residential students by providing developmentally appropriate educational initiatives, academic intervention and community building experiences. Our Living Learning Communities (LLCs) provide unique environments where select groups of students share common residential and learning experiences. Based on disciplinary and interdisciplinary themes, LLCs create intentional links between academic, social, and residential experiences. The program began in 2008 with just two pilot communities: Math & Science and the Brockport Global Village. Since then, the LLC program has grown in size and with nearly 850 students participating this year. Our on campus residential community is roughly around 2,700 with 14 residence halls.

The College

The College at Brockport, State University of New York, serves a diverse student body of over 7,100 undergraduate and 1,100 graduate students enrolled in 50 undergraduate majors and more than 50 masters’ programs, teacher certification programs and advanced graduate certificates supported by more than 750 instructional faculty and professional staff. The College is an inclusive learning community that inspires excellence through growth, engagement, and transformation. Located in western New York, the College benefits from a small town atmosphere located near major metropolitan cities; 16 miles west of Rochester, 45 miles east of Buffalo, and 140 miles from Toronto.

Application Instructions

This position is subject to the Brockport Professional Promotion Program Policy. Priority 1 internal applicants are given first preference and Priority 2 internal applicants are given second preference. Internal application materials will be accepted until 11:55pm on 6/18/2019. To apply, please visit and input requisition number 494289 in the Search field to access the position. For consideration, please complete the application and include your cover letter, resume, and contact information for three professional references.

New York State Executive Order 161

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations via email at

Equal Employment Opportunity/Affirmative Action Employer/Diversity Statement

We are part of an academic community committed to fostering integrity, civility, and justice. We affirm that the dignity of our Brockport community is protected when free speech, academic freedom and individual rights are expressed within a climate of civility and mutual respect. Striving to learn from each other, we value human diversity because it enriches our lives and it is fundamental to the College’s commitment to teaching, learning, scholarship and service leading to student success.

The College at Brockport, State University of New York is an AA/EEO/ADA employer. The College actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the College.


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