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Voicemail boxes may be full because the voicemail emails are not being completely deleted.

An unexpected side-effect from Office 365’s much larger mailboxes is voicemail emails aren’t being deleted. This causes voicemail quotas to fill up and block anyone from leaving a message.

When this happens, people may try to leave a message for you and receive an email from NetNanny@brockport.edu saying your mailbox is full.

If people are reporting they can't leave you a voicemail message, you may need to delete your voicemails. Then delete them from your deleted items.

contact: If you have any questions please contact the Service Desk at (585) 395-5151, or create a ticket at the link below.
submitted: Thu, Nov 29, 2018 by smaher
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