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Landlord is responsible for:

  • Effective waterproofing and weather protection of roof and exterior walls, including unbroken windows and doors

  • Keeping plumbing or gas facilities in good working order

  • A water supply capable of producing hot and cold running water to appropriate fixtures and connected to a sewage disposal system

  • Maintaining heating facilities in good working order

  • Keeping electrical lighting and wiring in good working order

  • Sanitary building and grounds free from debris, filth, rodents, cockroaches, etc.

  • Adequate garbage receptacles

  • Keeping floors, stairways, and railings in good repair

  • Providing reasonable notice (usually 24 hours) to enter your apartment, unless there is an emergency

  • Repairs to property:

    • If you need to request a repair from your landlord or property manager, write a signed, dated memo or formal letter, and keep a copy for your records.

    • Your landlord has a reasonable time to correct the problem (reasonable response time will differ depending on the nature of the repair).

    • If your landlord neglects or refuses to make the repair within a reasonable time, you have a legal right to get the repair done and deduct the cost from the cost of your rent. This procedure may be used twice in any 12-month period. The cost of the repair must not exceed one month's rent.

    • If your own efforts to get repairs are not effective, try contacting the Building Inspection Department of your city.

      • If you've contacted the Building Inspection Department and your landlord still refuses or neglects to make repairs, you have the right to withhold rent payments. But be careful: the seriousness and duration of the violation are relevant factors. For example, a leaking roof during a rainy season would be considered a violation, but a few ants after the rain would not.

Last Updated 8/15/18

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