Resident Assistant (RA) and Senior Resident Assistant (SRA) Position Descriptions & Responsibilities

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Residential Life/Learning Communities Mission Statement

Residential Life/Learning Communities and Student Conduct contribute to the holistic development of students through intentional support, programs and collaboration, which foster a safe, inclusive and engaged community.

Resident Assistant/Townhomes Assistant Vision Statement

The College at Brockport Resident Assistants and Townhomes Assistants strive to enrich the residential experience by creating an inclusive, vibrant community. We inspire personal growth and student success by developing a supportive environment and building strong relationships with our residents. Ultimately, our goal is to guide students through their challenges and empower their self-discovery.

Resident Assistant Learning Outcomes

Resident Assistants will be able to:

  • Create and implement community building initiatives in residence hall communities.
  • Identify multiple levels of diversity, including the ongoing development of their identity, and create an inclusive community.
  • Apply interpersonal skills that increase their ability to work with others, effectively communicate, and develop healthy relationships.
  • Apply leadership skills that enhance their ability to achieve their personal and professional goals, throughout college and beyond.
  • Assess conflict and crisis situations and identify the appropriate response.
  • Relate their formal academic learning to their experience in the residence hall.
  • Arrange priorities to manage stress and responsibilities.
  • Summarize College policies and procedures to educate residents, hold students accountable and create a safe environment where students can be academically and socially successful.
  • Identify campus and community services, refer students to such services and help students develop a connection to the College.

Resident Assistant (RA) Position Descriptions & Responsibilities

RA Selection Process

Resident Assistants are selected on the basis of leadership potential, experience, and the ability and desire to assist students, in maximizing their experiences in the Residence Halls. RAs assist students through personal contact, referral to appropriate campus services, and providing co-curricular engagement to encourage community development. Each residence hall staff strives to develop their residential community. A vital part of the RA position is to fulfill multiple roles, including as representatives, liaisons, and role models representing the Division of Enrollment Management/Student Affairs and Residential Life/Learning Communities.

At all times, RAs are expected to maintain confidentiality, communicate effectively, and act appropriately. While RAs are allowed to have additional employment and encouraged to be involved on and off campus, the Resident Assistant position is a priority, only second to academics. RAs are expected to arrive early and stay late at certain times throughout the academic year. RAs are expected to continue to participate in personal, professional and career development opportunities throughout the year in addition to required trainings and conferences. Our RAs boast high academic achievement, well rounded co-curricular experiences and many have gone on to pursue a career in student affairs/higher education.

Using a developmental rubric evaluation, RAs scored in the proficient or exemplary categories for performance and learning.


All Resident Assistants/Townhomes Assistants directly report to their Resident Directors and indirectly report to members of central staff. RAs will be evaluated during the academic year by their Resident Director based on criteria listed below.

Resident Assistants build mentoring relationships and assist individual students in developing as a whole person, including cognitively, culturally, personally, and socially. Resident Assistants fulfill a variety of roles as a student leader: Community Builder, Community Leader, Administrator, Role Model, Conflict/Crisis Manager, and Facilities Liaison. Within these roles, Resident Assistants maintain various responsibilities, outlined below.

Brief Description of Responsibilities & Role

  • Community Builder

    • Plan and execute quality community builders regularly, as outlined in the RA Community
    • Builder Expectations
    • Design bulletin boards monthly, or as required by the Resident Director
    • Collaborate and assist with professional staff’s educational initiatives

  • Community Leader

    • Create a floor diagram around mid-semester break (mid October) to illustrate your knowledge of your residents and positive relationships you are developing with them each semester. First year RAs who are taking the RA Class will already do this via RA Class. Returning RAs will also complete this in a less formal way.
    • Disseminate college information and policies to students and collect information as required by the Office of Residential Life/Learning Communities
    • Collaborate with RD to develop and achieve Residential Life/Learning Communities initiatives regarding learning outcomes and assessment
    • Orientate new students to living in the residence hall community
    • Be visible and present in the residence hall community
    • Hold regular floor meetings and set standards and expectations for the community
    • Serve on residence hall committees, participate/support in Residence Council and Residence Hall Association
    • Develop positive relationships with students, faculty and staff
    • Advising/referring residents to campus offices/services
    • Knowledgeable of policies and procedures as outlined in the Residence Hall License, Student Code of Conduct, etc. Hold students accountable for actions
    • Promote academic success by enforcing quiet hours, etc.
    • Participate in the Leadership Development program as outlined in the RA Personnel Policy

  • Administrator

    • Assist with the opening and closing of the residence halls and townhomes, which will require arriving early and staying late.
    • Submit a weekly report to their Resident Director as required.
    • Notify Resident Director of any information regarding residents, ie: illness, deaths, concerns, personal issues, etc.
    • Check Brockport E-mail at least once DAILY for any messages and respond in a timely manner.
    • Complete additional tasks assigned by the Resident Director.
    • Assist with occupancy, student conduct, furniture inventory, damage reports, RA selection, RA Conference, etc.
    • RAs are expected to complete assigned tasks on time.
    • Utilize assessment tools as directed to assist with assessing student engagement, satisfaction and learning

  • Role Model

    • RAs are expected to be visible on campus by being involved in other campus and community roles, such as clubs, organizations, intramurals, etc.
    • Uphold standards as indicated in the RA Personnel Policy
    • RAs are expected to be academic role models by maintaining a 2.5 GPA or higher.
    • RAs are expected to act as a peer mentor to students in the building, showing compassion, concern and support.

  • Conflict/Crisis Manager

    • Assist in implementing the student conduct system in the residence hall community, including but not limited to, handling roommate conflicts, alcohol incidents, noise incidents, supporting individual students, referring students to the Counseling Center, etc.
    • Sit 3 hours of office desk hours a week

  • Duty

    • Please see RA On Duty Expectations Document.
    • RAs on duty must be PRESENT in the building promptly from 7pm until 7am the next day. RAs that serve on weekend duty must hold the phone during the daytime hours too. Fulfill night desk hours schedule, during the following hours: Sunday- Thursday from 8pm to 12am, Friday -Saturday from 9pm to 2am.
    • RA on duty is responsible for checking the IDs of every student that enters the building and keeping an accurate record of guests entering and leaving in collaboration with the Night Desk Attendant staff.
    • RA on duty is also responsible for logging alcohol that enters the building, guests entering the building and age of the occupants of the room in conjunction with the Night Desk Attendant staff.
    • Document incidents by completing incident reports immediately after an incident
    • Inform the Resident Director and University Police (if necessary) of any concerns or student conduct issues.

  • Campus Liaison

    • Communicate with the Resident Director, facilities, laundry and vending staffs to report facilities concerns.
    • Communicate and effectively work with other offices such as the Counseling Center, University Police, Student Union & Activities, Community Development, Student Learning Center, etc.
    • Collaborate with Prevention & Outreach Services to implement health education in the residence halls

  • Living Learning Community

    • Utilize LLC Overall and LLC specific Learning Outcomes when planning and executing community builders
    • Collaborate with faculty involved with the LLC on programs, field trips and community service projects.
    • Hold additional community meetings as needed or assigned to develop the community's purpose and goals.
    • Actively participate in LLC Monthly meetings and follow up accordingly
    • Fulfill living learning community tasks and attend events as assigned

Senior Resident Assistant (RA) Position Description & Responsibilities

Please note that the Senior Resident Assistant Position Description & Responsibilities include all of those listed above for Resident Assistants in addition to those listed below

As a third year RA or eligible second year RA, Residential Life/Learning Communities recognizes and values your service, experience and perspective. With the increased comfort and knowledge of the position, Residential Life/Learning Communities provides an opportunity for third year, or interested second year RAs, to serve as a Senior Resident Assistant. This elevated Resident Assistant role is intended to provide additional professional development and advancement for all third year RAs or interested second year RAs.

Please note that all third year RAs will be expected to fulfill the additional responsibilities as we recognize this as an opportunity provide career preparation, increased role on staff, and increased contributions as a veteran RA. We hope to help you develop additional skills to benefit you beyond the RA position and enhance the building and quad community.

Additional Responsibilities:

  • Submit a proposal for the Brockport Resident Assistant Conference
  • Coordinate 2 educational programs in collaboration with the RD
  • Coordinate Residence Council and Residence Hall Association for your residence hall
  • Other Opportunities:
    • Assist with staff training initiatives
    • Assist with additional educational initiatives of the RD
    • Serve as a point person for new staff that are hired throughout the year
    • Assist with administrative tasks Process
    • Other duties as requested by RD or Assistant Director of Residential Life/Learning Communities


  1. Fill out a Returning RA Application during the returning RA selection process (due in February) and complete SRA supplemental questions.
  2. Applicants will be invited for a professional interview in front of a panel of Residential Life/Learning Communities staff members. You will need to bring a resume and prepare a presentation to this interview.
  3. Senior RA applicants will be placed and notified of placement when all other RAs are notified.

Notes: Questions regarding the Resident Assistant Position may be forwarded to The Office of Residential Life/Learning Communities at of 585-395-2122.

Last Updated 11/9/17

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