Main Page Content
On Campus Calls
To call any other campus telephone number (office or residence hall) or (Cisco or Nortel):
- Dial the last four digits of the phone number.
Local Calls
For Students, Faculty, and Staff:
- Dial 9 + Phone Number
Long-Distance Call Instructions (US and Canada)
For Students, Faculty, and Staff:
- Dial 9 + 1 + (Area Code) + Phone Number
800-Number Call Instructions
For 800-Number Calls using the new Cisco phones:
- Dial 9 + 1 + (800, 888, or 887) + Phone Number
International Call Instructions
For International numbers using the new Cisco Phones:
- Dial 9 + 011 + (Country Code) + (Area Code) + Phone Number
after a few seconds you will be prompted to enter your "Access Code" (Department Billing Number-DBN) by a flashing prompt on the phone screen. If you do not know your DBN, ask your department secretary or open a ticket with the IT Help Desk x5151 to request.
If you get a fast busy signal when dialing 9+011 then your physical phone is restricted from making international calls. You can either find a phone in your department that has international calling enabled (usually department chair or secretary) or you can open a ticket with the IT Help Desk x5151 to request international calling
Directory Call Instructions
There is a $0.89 charge for each call
For Directory Assistance using the new Cisco Phones:
- Within the (585) area code: Dial 9 + 555-1212
Outside the (585) area code: Dial 1 + (Area Code) + 555-1212
Collect and Third Party Call Instructions
Third-party and inward-dialed collect calls are blocked on campus. In the event that a call does come from an alternate carrier, residence hall students will be held liable for the cost of accepting collect or operator-assisted charges, in addition to a surcharge.