Academic Systems & Instructional Support

Brockport's instructional design team provides the necessary course design resources to the college community to promote and enhance the online teaching and learning experience.

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Blackboard/Brightspace Support

Faculty LMS Office Hours - Live (synchronous) support via Zoom with Brockport's Instructional Design Team: 

Monday's from 10:00 am - 11:00 am

Thursday's from 1:30 pm – 2:30 pm 

Request an Appointment with an Instructional Designer 

Technical Training

  • Blackboard/Brightspace training
  • Blackboard/Brightspace Walk-In Support
  • Blackboard/Brightspace Tools

Survey Support

  • Instructional Assessment System (IAS)
  • i-Clickers
  • Department Survey Support


  • Introduction to Online Teaching (IOT)
  • Open SUNY Course Quality Review (OSCQR) 
  • Open Educational Resources (OER)
  • Rubrics
  • Accessibility


  • Faculty Activity Reporting
  • Departmental Needs Assessment
  • Communication

Documentation and Videos

  • Blackboard Instructions
  • Kaltura Personal Capture Instructions
  • VoiceThread Instructions
  • Closed Caption Instructions


To serve as a strategic technological and pedagogical resource for all members of SUNY Brockport community.


To enhance teaching and learning opportunities that promote student success.

Last Updated 10/14/22