The Academic Services & Instructional Support team makes sure instructors can get the training and support they need to use Blackboard and other learning technologies.

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Sign up for Introduction to Online Teaching or a workshop, report an issue via our Help Desk, or come to Walk-in Hours.

Introduction to Online Teaching

Prepare to teach an online course at Brockport with this introductory course.

Timeframe: 4 weeks, plus end-of-term follow-up course review meeting

Delivery: a blend of asynchronous online learning and real-time synchronous sessions

Who it’s for: Brockport instructors with little or no online teaching experience; those interested in learning more about online teaching at Brockport

What you'll learn: the basics you need to design and teach online courses at Brockport

Completion Certificate: You will receive a completion certification, which can qualify you for an online course development stipend through Brockport’s Office of Special Sessions & Programs.

Course Features

  • Requires 2–4 hours of time per week
  • March 5 - April 6, 2018 
  • Learn about tools to increase faculty and student engagement, online teaching best practices, and Blackboard, Brockport’s learning management system
  • Facilitated by Brockport’s Instructional Technologist, Shari Hardenbrook.

Register for Spring 2018 ( March 5 - April 6, 2018).

For more information, contact  Shari Hardenbrook, Instructional Technologist,, 585-395-5043.

Sign up for Introduction to Online Teaching


Sign up for a face-to-face or online (webinar) workshop with our team. Workshop topics include Blackboard basics, using discussion boards, SafeAssign, and more.

Sign up for a workshop

Help Desk

Report an issue with Blackboard or any Blackboard learning technologies such as VoiceThread, SafeAssign, Kaltura, and Remote Proctor Now. Provided by the Open SUNY Help Desk.

Submit a help ticket online or call (585) 395-5151, option #6.

Report a Blackboard issue

Walk-in Hours

Stop by for one-on-one Blackboard help from our team during walk-in hours. 

Spring 2018 Hours

  • Mondays,  noon - 4 pm, in Drake Memorial Library, Room 55A
  • Thursdays, 9 am – 1 pm, in Drake Memorial Library, Room 55A

Last Updated 1/29/18

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