The Academic Services & Instructional Support team makes sure instructors can get the training and support they need to use Blackboard and other learning technologies.

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Training and Workshops 

Introduction to Online Teaching

Prepare to teach an online course at Brockport with this introductory course.

Timeframe: 4 weeks, plus end-of-term follow-up course review meeting

Delivery: a blend of asynchronous online learning and real-time synchronous sessions

Who it’s for: Brockport instructors with little or no online teaching experience; those interested in learning more about online teaching at Brockport

What you'll learn: the basics you need to design and teach online courses at Brockport

Completion Certificate: You will receive a completion certification, which can qualify you for an online course development stipend through Brockport’s Office of Special Sessions & Programs.

Course Features

  • Requires 2–4 hours of time per week
  • Learn about tools to increase faculty and student engagement, online teaching best practices, and Blackboard, Brockport’s learning management system
  • Facilitated by Brockport’s Instructional Technologist, Shari Hardenbrook.

Register For:

Spring 2019 


For more information, contact  Shari Hardenbrook, Instructional Technologist,,(585) 395-5043.

Sign up for Introduction to Online Teaching


Join us for a face-to-face or online (webinar) workshop with our team. Workshop topics include Blackboard basics, VoiceThread, Kaltura CaptureSpace, Blackboard Collaborate, Gradebook, and more. 

View Workshops

Help Desk

Report an issue with Blackboard or any Blackboard learning technologies such as VoiceThread, SafeAssign, Kaltura, and Remote Proctor Now. Provided by the Open SUNY Help Desk.

Submit a help ticket online or call (585) 395-5151, option #6.

Report a Blackboard issue

Walk-in Hours

Stop by for one-on-one Blackboard help from our team during walk-in hours. 

Fall 2018 Hours (Beginning August 20, 2018)

Monday (9:30 - 11:30 am) - Brown, Room 280B

Monday (1:00 - 3:00 pm) - Lathrop, Room 101

Tuesday (10:00 - noon) - Hartwell, Room 101C

Wednesday (9:00 - 11:00 am) - Drake Library, Room 55A

Wednesday (1:00 - 3:00 pm) - Edwards, CELT

Friday (1:00 - 3:00 pm) - Liberal Arts Bldg, Room 132

 Or please contact to schedule an appointment

Last Updated 10/12/18

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