24-Hour Help Desk: (585) 395-5151, Opt. 1

The IT Service Desk is the primary technology support for students, faculty and staff of The College at Brockport.

Main Page Content

You can reach us:

  • by phone, (585) 395-5151
  • by a remote session directly to your computer
  • by an in-person visit to the walk-up support desk in Drake Memorial Library
  • through our self-service portal, Service Now (login required)

Report Phishing

The first line of defense against Phishing attacks is you! In an effort to quickly address and reduce the impact that these Phishing Scams have on our community, Information Technology has created a simple 3 step process for you to report these Phishing email messages.

  1. Receive a Phishing email or suspected email
  2. Forward the message to ReportPhish@brockport.edu
  3. You will receive a ServiceNow notification and Information Technology will immediately start addressing the issue

Together we can reduce the risk to our vibrant community!

View Current Outages

You may wish to consult the current technology outage through our self-service portal Service Now (login required) or by calling the 24-hour service desk. If we're aware of a problem, we're working to fix it. If not, let us know!


LITS Technology Solutions

For information and help on software, LITS offerings, email and Blackboard, check the LITS Knowledge Base. Our most searched topics:

Current Remote Sessions

Sorry, there are no representatives available at this time.
Please email the helpdesk at helpdesk@brockport.edu

Last Updated 11/8/18

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